Helpfulness of the staff
quiet room, cozy atmosphere, perfect location for visits to Shakespeare's Globe and Tate Modern
big noisy tv in the breakfast room
friendly staff, clean and well-furnished rooms
small and quiet
Location and Service
We wanted to add a cot to our room and was informed that only three rooms are capable of this and our room wasn't one of them and the hotel was booked all up. If I knew this I would of asked at the time of the booking. Everything worked out in the long run because the staff were awesome and treated us like gold!