|General||24 hour front desk, Air-conditioned, Bar/Lounge, Designated smoking area, Express check out, Gay friendly, Laundry facilities, No smoking, Non-smoking rooms available, Room service, Safe, Storage available|
|Services||A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities|
|Internet||Internet, WiFi (free)|
|Policy||Pets not allowed||Landmarks||
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Good, 780 reviews across the web
|Hotel||Hotel is nice enough. 77% gave positive feedback.|
|Service||95% found the |
|Service||75% thought the |
|Grounds||Nice grounds. Appreciated by 81%.|
|Room Size||65% said |
|Room Cleanliness||51% said |
|Entrance Area||For 90%, the |
|Internet||Internet is poor. 51% gave negative feedback.|
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Manager was very rude . They gave us a room in the basement ,it was horrible . They charged us for two nights however we left after one night. It was the worst experience I had in hotels .
Very nice staff. Good location...nice clean room.
The room was very nice but when I turned on the air cond. there was a really bad smell in the room....
Location, breakfast, staff welcome
Room a little cramped, especially the bathroom
I liked the gardens and the library. And breakfast. Good location
Air Conditioning/Heater did not work as well as one might have hoped. We needed 2 chairs in a double room!
Worst internet connection I've experienced in last 10 year. I'm travelling regularly for work and use Internet in every hotel I'm in, the free Interent offered by Swisscom in the Academy ...
Proximity to West End Quite room at back Pretty garden Decent bathroom Good bedding and towels
Curtains were dirty
Clean sheets and comfy beds. Free internet access. Comfortable conservatory and sitting room. Dining room clean and nicely decorated. Staff very friendly and eager to help. Towels huge, soft, thick ...
They mixed up our room we asked for twin beds and got a double. Easily sorted out though. Lots of stairs, and no lifts. Staircases easy to get lost. Stairs down to dining room were a bit tricky. ...
too many stairs to climb. not enough signs to tell you where your number room was.
Friendly and helpful staff, Excellent location
Good location. Spotless and well appointed shower room
My single room was very small and at the top of several flights of stairs - no lift. Slightly strange smell in the room and no double glazing so noisy. Bedside table very dusty