Dining
Services and conveniences
Pool and spa
Accessibility and suitability
Basics
Media and entertainment
Outdoor
Laundry
Health and safety
Fitness
General
Family friendly
Parking and transportation
Bathroom
Bedroom
Workspace
Things to do
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's spa and wellness center?
The hotel's on-site spa and wellness center offers a variety of facial and body treatments, as well as a heated pool, sauna, and steam room for a relaxing experience.
Are there any specific amenities for families with kids?
The hotel offers kids meals and a pool cover, making it family-friendly for a comfortable and enjoyable stay with children.
What are the dining options available at the hotel?
The hotel has its own on-site restaurant and bar, and guests can also enjoy meals alfresco on the outdoor terrace. Additionally, packed lunches are available for guests on the move.
Can I expect helpful and attentive staff during my stay?
The hotel staff are known for being great and helpful, readily accommodating requests for room changes, extra amenities, and providing excellent customer service.
What is the best time to visit the hotel for a peaceful setting?
Visiting during the low season in April would be ideal for a peaceful setting, especially for those looking to enjoy the stunning countryside views and the hotel's facilities without the summer crowds.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in April, which is considered the low season, to avoid the crowds and enjoy a more peaceful stay.
Check for Room Heating
Some guests experienced issues with room heating, so it's advisable to check the heating in your room upon arrival, especially during colder months.
Be Mindful of Noise Levels
A few guests reported noise disturbances from neighboring rooms or events. It may be helpful to inquire about any scheduled events during your stay and request a quieter room if needed.
Explore Nearby Attractions
The hotel is an ideal base for exploring Cheddar Gorge and Mendip Hills. Consider planning a visit to these natural attractions during your stay.
Consider Room Selection for Accessibility
As there are no lifts in the hotel, guests with mobility concerns may want to request a ground floor room for easier accessibility.
Dining Considerations
While many guests praised the food, a few mentioned limited dining options or disappointing meals. It might be worth exploring nearby dining alternatives if the on-site options do not meet your expectations.
Spa and Wellness Center
Guests appreciated the spa and wellness center, but some mentioned issues with spa facilities. It's advisable to check the availability of spa treatments and the condition of facilities before booking.
Parking and Transportation
The hotel offers free parking, which is convenient for guests traveling by car. However, it's important to note that the road leading to the hotel is described as windy but scenic.
Consider Special Requests
If you have specific needs or preferences, such as room location or amenities, it may be beneficial to communicate these to the hotel in advance to ensure a more tailored experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 2.8 mi | Bristol | 9.4 mi |