Personnel at the hotel is highly professional, and nonetheless give you a warm feeling. Unexpected in Switzerland :)
the price of internet use was outrageous,I will not stay in this hotel again because of that
Location and their rooms (not all) which have beds that can fit a person of 1.9m long
Some of their rooms belong according to my rating to a 2 star hotel.
Very close to center of city, friendly personel.
Excellent service - immediate change of duvet when we said we were too hot. Good food too.
No warning that we might hit our heads in the shower - this is unacceptable - Room 204.