Borgo Lanciano Resort & Spa

The hotel offers a great variety of amenities, including a newly designed Spa area, a beautiful territory, cozy rooms, and a lovely Spa.

Some guests have mentioned concerns about the size and lighting of certain rooms, as well as the thin walls, which affected their overall experience.

The hotel offers a great breakfast variety, with many gluten-free items, and a delicious breakfast overall. However, some guests have suggested having a few different items each day for variety.

Most of the staff are very friendly and helpful, creating a positive customer service atmosphere. However, a few guests have mentioned isolated incidents with employees who were less positive and helpful.

The hotel offers a quiet, relaxing atmosphere, making it an excellent choice for a positive and relaxing experience. However, guests should be aware that some parts of the Spa may be closed due to maintenance at certain times.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or pool comes highly recommended.

Some guests were surprised by the additional charge for spa access. It's advisable to inquire about the spa fees beforehand to avoid any unexpected costs.

A few guests noted that some rooms lacked natural light and had limited views. It may be beneficial to request a room on an upper floor for better natural lighting and views.

While many guests praised the breakfast, some suggested that having a few different items each day would add variety. Consider this when planning your breakfast expectations.

A couple of guests mentioned that the walls were thin, leading to sound traveling between rooms. Light sleepers may want to consider this when booking and bring earplugs as a precaution.

Some guests were disappointed to find the restaurant closed for a private event without prior notification. It's advisable to check the restaurant's availability during your stay, especially for special events.

A guest mentioned an issue with the pet policy and the size of dogs allowed. If traveling with pets, it's recommended to clarify the pet policy and any size restrictions in advance.

As the spa may have limited capacity, it's advisable to inquire about the possibility of reserving multiple visits in advance to ensure availability during your stay.

The hotel is close to Rocca d'Ajello, making it convenient for guests interested in exploring this nearby attraction. Consider planning a visit to enhance your stay.

While most guests found the staff friendly and helpful, a few mentioned isolated incidents. It's recommended to communicate any concerns with the management for a positive resolution.