Hotel Natura Medellín

Rooms Make yourself at home in one of the 58 individually decorated guestrooms. Your room comes with a memory foam bed. Complimentary wireless Internet access is available to keep you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Amenities Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Additional amenities at this Beaux Arts hotel include gift shops/newsstands, wedding services, and a television in a common area. Guests can get around on the shuttle (surcharge), which operates within 150 meters. Business}, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station drop-off service. Property Location With a stay at MS Hotel Natura Express in Medellín (El Poblado), you'll be within a 15-minute walk of Lleras Park and Poblado Park. This hotel is 1.3 mi (2.1 km) from Museo El Castillo and 3.6 mi (5.8 km) from Botero Plaza. Dining Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 AM to 10 AM. Mandatory Charges You'll be asked to pay the following charges at the property: For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest. We have included all charges provided to us by the property. Optional Charges Airport shuttle fee: COP 65000 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at anytime The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 48 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Safe Travels (WTTC - Global) Professional property host/manager