We liked that on arrival we were greeted by friendly people, the moment we got out of the car all our needs were met and out expectations exceeded. We had intended to eat out, but when we saw the menu we stayed in and had great food, wine and beer. All the facilities were first class, and even the amusing note on the TV made us feel as though we were in a family run hotel.We liked our stay very much.
I liked the room set up as I was travelling with my daughter of 15 years, so two double beds were great. The room was well maintained and very clean.
We were disappointed with the Hotel restaurant and did not feel we got value for money spent. As we didn't have a vehicle it was important to have good facilities for meals. We walked to other restaurants around the Hotel instead. Too expensive and not good quality of food.
We felt that your staff were delightful,friendly,helpful and very professional.The location was great too.
Very comfortable. Extremely polite. Will go back.
The room service was not very good. Breakfast was overcooked, desert was not available.
Speed of service from Concierge and Front Desk staff.
Breakfast items not being replenished 90 minutes before breakfast was over.
The efficiency and courtesy of the staff and the attention to detail!
The staff were very friendly , the meals we had were excellent. Clean and tidy rooms
Location is good.
There was no liners in the bins located in the rooms and the small milk containers were out of date.
Nothing!!!! Was completely ruined by poor std of our room. Was overpriced & facilities was not.. Not clean!!! Dirty jacuzzi, unironed towels.. Dead plant in the bathroom & fruit was all shrivelled & old
Very very disappointed..... Was so looking forward to this.... Our first nite away in 2 years.... Quite overpriced..... Would like a refund for this ruined weekend!!!!!!!!!!!! Nothing!!!! Was completely ruined by poor std of our room. Was overpriced & facilities was not.. Not clean!!! Dirty jacuzzi, unironed towels.. Dead plant in the bathroom & fruit was all shrivelled & old!!!!! Dont satisfied at all!!!!! We are struggling with our child & wanted one nite away... To enjoy ourselves.......
The cleanliness and size of the room was lovely, the food was very enjoyable. Nice and close to all that Melbourne has to offer.
I'm contacting the Marriott directly about these issues, which I am sure are isolated incidences.