Restaurant food was very good.
At the price patrons are paying, most of the activities' fees are ridiculous. $15 for kids to make candy apples! They advertise a morning power walk but the staff who gives the walks was nowhere to be found so I waited 30 minutes until they located her.
Not much to do in town if you want to go anywhere else.
Very nice hotel, super friendly staff, excellent pool and hot tub. Quiet enough at night to sleep with the windows open.
We did not eat in the hotel restaurants this time since we tried them once each on our last visits. They were awful, food wise. The rooms are very nice and could be wonderful if the carpets got some attention and the many spots or discoloured areas clea
The water slide was broken and the kids were not able to get on it.
The pool and the spa
The parking lot was too far away to carry luggage
The rooms are nice and well laid out, the hotel itself is reasonably pretty.
- Poor service - Lack of attention to detail - Lack of activities - Serious cleanliness issues (eg, cigars, empty beer cans left at the hot tub, not cleaned for more than 12 hours)
Good recreation activities: snowshoeing, skating and swimming.
The long drive in on somewhat unplowed roads was slippery
$29.00 resort fee was high since there were minimal options at this time of year. No resort options were available other than internet.
It's a very well kept hotel with very nice rooms.
There were a couple errors with my bill that were corrected after I had pointed them out.
Fantastic location. Great views. very quite and remote. It is by far the best hotel in Muskoka.
Expensive to eat and since its remote, your meal choice options are limited to what the hotel has to offer. Closest town is ~20 mins drive.
The grounds are spectacular. Great pools, lot's to do and see.
Long way down to the beach area.
Overall we had a positive experience. We especially liked the pool for the kids with war water and soft surface, which is very safe. Our son loved it. The beach was small but OK. There are a couple things that we did not like though. Hotel promotes that it has hiking trails but it is barely a hiking trail. Second, when we checked out we had to pay extra XXX per night on top of what we paid at the time of the booking, which is a resort fee that all guests are supposed to pay (these are nothing to do with incidentals). We did not like this since we had no information that there were hidden fees.
Everything was great except for the restaurants and their staff. Staff was slow and uninformed. The food was very expensive and disappointing. Great place to stay, don't eat there!
Information about the resort activities & services were not readily available.
One check inn staff was very nice but after that all the staff seems to have attitude problem.
We requests special request to have rooms joint together but they decline although they had them available.
Their spa is now charging 20% mandatory gratuity as the management now keeps 50% from the spa employee(s) who actually performed the services. Shameful.
I am not normally compelled to post reviews however I've found the exception. There are not enough great things I can say about this resort. All of staff we had the pleasure of meeting were absolutely amazing. The breakfast buffet was all fresh food (none of that fruit out of the bucket or pre done bakery items). We had dinner in the Italian restaurant there and thought it was good. The dessert with Lemoncello was great! Beautiful grounds and views. Lots of parking. Rooms were just like brand new, very clean and well taken care of. We even emailed the resort after our trip to get some of the decorating details and they were more than helpful. Absolutely amazing! This is our go-to semi-annual place.
This is the first time I've ever posted a Traveler Review on any website but the Marriott Rosseau Resort and Spa is worth telling the world. Spectacular views of the Lakes Region, polished, professional staff, beautifully decorated and comfortable rooms, food to die for!! We stayed here for our honeymoon in March 2009 and plan to visit each year during the same time. Although their peak season is the summer, this 'Hamptons of Canada' is worth every bit of the drive to this fabulous resort. The staff go out of their way to help you develop an itinerary to make your visit fun and memorable...the snowmobiling is a blast! I travel frequently for work all over the United States, including the US Territories, and this is, by far, the best hotel and staff I've ever encountered.