Laundry
Dining
Basics
Accessibility and suitability
Services and conveniences
Media and entertainment
Bathroom
Workspace
General
Health and safety
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's amenities?
The hotel offers a range of amenities including a fitness center, free Wi-Fi, complimentary breakfast, and an outdoor pool for your enjoyment.
Are there any concerns about cleanliness at the hotel?
Some guests have expressed concerns about cleanliness, including reports of dirty rooms, unclean bathrooms, and questionable stains on sheets. The hotel is currently undergoing renovations to address these issues.
What are the common complaints about the rooms?
Guests have reported various issues with the rooms, such as dirty carpets, holes in the walls, malfunctioning air conditioning/heating, and roaches. The hotel is working to improve the overall room quality.
Is there anything positive about the hotel's customer service?
Many guests have praised the friendly and helpful staff at the hotel, particularly the front desk attendants.
When is the best time to visit the hotel?
The high season for the hotel is in February, offering a potentially more enjoyable experience. However, it's important to note that the hotel is currently undergoing renovations to enhance the overall guest experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Avoid Booking During Renovation
Some guests reported ongoing renovations, which affected the availability of certain amenities such as the pool and breakfast. It's advisable to check with the hotel about the status of renovations before booking.
Check Room Cleanliness
Several guests mentioned issues with room cleanliness, including dirty carpets, stained sheets, and unpleasant odors. Consider requesting a room inspection upon check-in to ensure it meets cleanliness standards.
Verify Amenities Availability
Due to renovation, some advertised amenities like breakfast may not be available. It's recommended to confirm the availability of specific amenities at the time of booking or check-in.
Consider Proximity to Local Attractions
The hotel's proximity to attractions like Hank Aaron Stadium and the Mobile Museum of Art makes it convenient for those interested in exploring nearby places of interest.
Inquire About Hot Water
A few guests experienced issues with hot water availability. It's advisable to inquire about this before booking, especially if hot water is essential for your stay.
Be Mindful of Noise Levels
Some guests reported noise disturbances, which may have been related to ongoing renovations. Light sleepers may want to consider this factor when booking.
Double-Check Room Facilities
Some guests encountered issues such as missing TV remotes and malfunctioning air conditioning units. It's recommended to ensure all essential room facilities are in working order upon check-in.
Verify Breakfast Inclusions
While the hotel advertises complimentary breakfast, recent guests mentioned that it was not available. It's advisable to confirm the current status of breakfast offerings before your stay.
Consider Staff Interaction
Despite various issues, several guests appreciated the friendly and helpful demeanor of the staff. Engaging with the staff for any concerns may lead to a more positive experience.
Check for Unpleasant Odors
Multiple guests reported encountering unpleasant smells in their rooms. It's advisable to check the room for any odors upon arrival and request a different room if necessary.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | July | $55 | $56 |
Cheapest month to stay with an average 24% drop in price. | Most expensive month to stay with an average 10% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
3.3 | 5.3 mi | Mobile | 6.8 mi |