The Country Inn & Suites Raleigh Durham is located just minutes from the Raleigh Durham Airport, Research Triangle Park corporations, RBC Center, major universities, such as UNC Chapel Hill, DUKE & NC State and museums. The hotel's facilities include a fitness center which offers a heated indoor pool & whirlpool, 2 treadmills, exercise bike, and stair climber. There is also a business center as well as an on site meeting room offering 2,000 sq feet of meeting space. There is a complimentary 24-hour airport shuttle, and hot breakfast served every morning. Spacious studio and two room suites offer voicemail, data ports, high speed internet, refrigerators, microwaves, coffeemakers, hairdryers, irons/boards and WIFI. Manager/Guest reception Tuesday, Wednesday and Thursday (Reception not available on holidays) 5:30pm-7pm. Complimentary cocktails and light hors d'oeuvres available. No pets allowed in the hotel.
We enjoyed majority of the staff the room was very clean and cozy and breakfast in the morning was good enough and proximity and Raleigh was also a plus
One of the staff members got somewhat salty with us when we were booking the room and some of the workers were loitering at the counter as we checked in, giving is no space. The rest of the workers were quite pleasent though :)
The room was clean and the bed comfortable. Room was OK in size.
Upon check in, the clerk never got up off his butt to take care of anything, did the entire check in process from a chair. Also, he was on a personal call when I came in and let me stand there for a minute before even acknowledging me. The bathroom door knob was falling off and I didn't trust it to be used. The bath tub floor had been repaired, and it was done poorly. Finally, the shuttle service was less than stellar. As a matter of fact, even though many people were waiting for a ride back to the airport due to overnight cancellations from weather issues, they never stepped up their service. They continued to only make trips every half hour, even though many people were being bumped off due to the van being full. They should have increased the number of round trips. They are only located 1.5 miles away from the airport! I won't stay here again, not for $145.
Breakfast was awesome, clean hotel, some of the staff was very friendly
Receptionist first night was cold, almost rude.
Hotel is fine and right next to the Capital Chop House, a very nice restaurant /steak house
You are right under the approach to one if the runways so some jet noise but quiets down by 10-10:30 pm; room rate shared on Kayak was 10% higher than if I had booked directly with the hotel
Great staff great shuttle. Free upgrade.
Close to airport
I have traveled all over the world Averaging 150 days a year Without a doubt the rudest staff ever Check in was the worst ever How could see keep here job Which set the stage for the entire night
Staff and cleanliness
The room was very large and roomy for the price
every time the air would kick on it was very loud and disturbed me every time, it was hard to sleep with the noise of the air conditioner.