|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cribs available, Express check out, Gift shop, Laundry facilities, No smoking, Non-smoking rooms available, Parking (free), Pool (indoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible|
|Activities||Fitness center, Game room|
|Services||A/V equipment rental, Business center, Laundry service, Meeting/Banquet facilities|
|Internet||Internet, WiFi (free)|
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Good, 778 reviews across the web
|Hotel||Hotel is nice enough. 75% mentioned it positively.|
|Service||86% found the |
|Room Size||71% thought |
|Old/New Room||For 60%, the |
|Old/New Facilities||76% thought the |
|Restaurant Prices||The |
|Room||61% said the|
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Nice waitress in bar. However, I ordered dinner took an hour to get to me and when it came, it was obvious it was microwaved. Not edible. Hotel really gone downhill!
Toilet ran first night and kept me up. The next morning told the front desk and the young girl really had no apology and just said 'will get it fixed'. Room is a bit old. The hotel seems to be run by college age kids and management not around.Would not recommend, extremely poor service!!!! Bathroom was not very clean and old.
Spacious room, very comfortable beds, nice bathroom with plenty of towels and counter space, good WiFi connectivity, quiet.
Really, no complaints. Please be aware, however, that as is typical for 3-star (or higher) hotels, the on-site restaurant does not offer free breakfasts.This hotel, a low-rise structure with a brick exterior, appears to be almost new and very conveniently located near I-95 (but not so close that traffic noise is a problem). It's also only a couple of miles from enchanting downtown Mystic, and right across the street from the Mystic Aquarium. All of our expectations were more than met with our quiet, comfortable, spacious room.
The size of the room and the price I got it for:-)
The room was at the far end of the hotel and quite a walk:-(
Very convenient location off 95.
Room was getting a little tired. Carpets need to be replaced.
hotel tried to make me pay for an extra night when I check in at 4am. Spend 2 hours on the phone with Priceline and in the hotel front desk.
The room and bathroom was dirty! The floors needed to be mopped and vacuumed!
Pool was cold toilet was not sacured to floor took over an hour for someone to fix TV it also took over an hour to get extra towels and extra pillow king bed was the most uncomfortable bed I ever slept in the internet was the worst internet I ever experenWould not stay there again my experience with this hotel sucked
Location, friendly staff, comfy bed
Leftover towel under the bathroom sink (from previous guests), very dirty bathroom floor. Rug in room was disgusting.
Location was excellent and room was updated and clean. Swimming pool was great as was bar and breakfast buffet. Staff were very polite and helpful.I would definetly stay at this.hotel again. Don't have anything negative to say. Everything was great.
Great location, great bed and bedding, and eagerness of staff
That I could only get the rate for one night.Couldn't ask for a more convenient location. Pleasantly surprised by the stylish decor and the wonderful furnishings, bed and bedding. The young man who checked us in couldn't have been nicer and I love the hotel's no smoking policy throughout the facility! We will be back!