Mercure Nagano Matsushiro Resort & Spa

Guests can choose between western style or tatami style rooms, and some guests loved the futon beds.

Yes, the hotel offers free parking and has EV charging stations available.

The hotel offers an extensive menu for its buffet breakfast with many different varieties to choose from, and the restaurant food is nice.

The hotel is clean and neat, and the public areas are fresh and updated.

The high season is in August, and it's a commendable choice for those seeking a comfortable and strategically located base for their ski adventures.

The breathtaking mountain view from the rooms is highly recommended by several guests. Consider requesting a room with this view for a memorable experience.

Guests highlighted the need for a car due to limited public transport options. If you plan to explore beyond the hotel's vicinity, consider renting a car for convenience.

Before booking, inquire about the status of the onsen as it was under renovation during some guests' stays. Ensuring its availability can enhance your experience.

Guests appreciated the option to choose between Western-style or tatami-style rooms. Consider your preference for an authentic Japanese experience or a more familiar setting.

Take advantage of the hotel's lively location and visit the nearby tourist attractions, such as the Nagano Olympic Stadium and Togakushi Shrine, for a well-rounded experience.

Some guests mentioned smoke odors in the rooms. If sensitive to smells, consider inquiring about room options to ensure a comfortable stay.

Guests noted that the futon beds were thin. If you have specific preferences or require additional comfort, consider discussing bed options with the hotel staff.

While the breakfast spread was extensive, some guests experienced delays. If you opt for breakfast, be prepared for potential waiting times during peak hours.

The hotel offers a range of amenities, including a gift shop, game room, and karaoke. Take advantage of these facilities for added entertainment during your stay.

Guests praised the helpful and accommodating staff, particularly the front desk manager. Don't hesitate to seek assistance or recommendations from the hotel's friendly team.