Lake Elmenteita Serena Camp

The hotel is located on the edge of Soysambu conservancy, offering stunning views of the lake and wildlife just steps away. Flamingos are visible from the communal areas, providing a unique and peaceful atmosphere.

The staff provides exceptional customer service, taking good care of guests, especially those with limited mobility. They are friendly, helpful, and go the extra mile to ensure a comfortable and enjoyable stay.

The hotel offers first-rate meals, and the staff serves tea, coffee, and cakes in the lounge in the afternoon, providing a delightful treat. However, some guests have mentioned that the food at the restaurant, while good, may not be very special.

The staff at the hotel are outstanding and attentive, making it a wonderful choice for solo travelers. The peaceful surroundings and comfortable rooms provide a welcoming environment for solo guests.

It's important to note that conservancy fees are not included in the price and should be settled at checkout. Additionally, some guests have mentioned unexpected park fees, so it's advisable to confirm all taxes and fees before booking.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake comes highly recommended.

Guests have highlighted that October is the high season, which could offer the best wildlife viewing experiences and pleasant weather.

Some guests were surprised by additional park fees not mentioned during booking. It's advisable to clarify this when making a reservation.

If you're traveling with a guide, it's recommended to inform the hotel in advance to ensure accommodation is provided, as some guests faced issues with this during their stay.

The hotel serves tea, coffee, and cakes in the lounge in the afternoon, providing a delightful treat for guests.

Some guests experienced issues with amenities such as hot water systems and extra beds. It's advisable to confirm the availability and functionality of these amenities upon check-in.

The hotel is conveniently located near attractions like Lake Nakuru National Park and various churches, offering opportunities for sightseeing and exploration.

While the food at the restaurant is good, some guests found it to be not very special. Consider exploring dining options outside the hotel for a diverse culinary experience.

November is mentioned as the low season, which could offer a quieter and more peaceful experience for those seeking a tranquil retreat.

Numerous guests praised the exceptional service provided by the staff, emphasizing their friendliness and willingness to assist, enhancing the overall guest experience.