Hotel Art Resort Galleria Umberto

The hotel offers a stunning and spacious room, a beautiful location in the heart of Naples, and a strategic location close to stores and restaurants.

Some guests have mentioned that the beds are a bit hard, while others found the room very comfortable and the staff arranged an early check-in for no cost.

Yes, the hotel offers parking and also arranges transfers from the airport and to the train station for guests.

The hotel provides a good breakfast with several options, special diet menus on request, and food can be delivered to guest accommodation.

The hotel has been praised for its cleanliness, helpful staff, and friendly service. However, some guests have mentioned encountering homeless people around the entrance lift, and others found the staff rude and unhelpful.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported that the hotel can be noisy, especially at night. Consider requesting a room away from potential sources of noise.

Some guests found the beds to be uncomfortable. It may be helpful to inquire about the bed options and room amenities before confirming your reservation.

Guests highlighted that the hotel charges for elevator use during weekdays, which may be inconvenient for some. If possible, consider planning your stay over a weekend to avoid this additional cost.

The hotel's central location provides easy access to various attractions such as Teatro di San Carlo, Palazzo Reale di Napoli, and Castel Nuovo, making it convenient for sightseeing.

Guests noted that there are around 160 steps to access the hotel. Consider this if you have mobility concerns or heavy luggage.

Some guests mentioned that noise from the Galleria could be heard in the rooms. Inquire about the noise insulation or request a quieter room if this is a concern.

Some guests experienced issues with their bedding requests not being fulfilled initially. It may be advisable to double-check any special requests upon check-in.

A few guests were not satisfied with the breakfast. Exploring nearby dining options could provide a more enjoyable morning meal experience.

Some guests mentioned the presence of homeless individuals near the hotel's entrance. It's advisable to be mindful of this aspect when arriving and departing from the hotel.