|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Complimentary breakfast, Designated smoking area, Express check out, Gay friendly, Gift shop, Laundry facilities, Non-smoking rooms available, Parking, Restaurant, Room service, Safe, Storage available, Wheelchair accessible|
|Services||Airport shuttle (surcharge), Babysitting/child services (surcharge), Beauty salon, Business center, Car rental, Concierge service, Laundry service, Meeting/Banquet facilities, Wedding services|
|Internet||Internet, WiFi (free)|
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Excellent, 1,044 reviews across the web
|Hotel||Hotel is great. Appreciated by 87%.|
|Service||98% found the |
|Breakfast||74% found the |
|Room Size||78% thought |
|Service||82% thought the |
|Internet||Internet is average. Only 56% had positive things to say about it.|
|Grounds||Grounds are not bad. Only 60% positive comments.|
|Old/New Facilities||60% thought the |
|Beverages||56% said the |
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Very good location Good service and comfortable rooms Excellent service Silent though in the middle of downtown
It's a beautiful, calm spot!
In General, all is well.
1. Entrance in the hotel was unpresentable 2. Bad water drains in the shower.
Beautiful old building which needs investment to bring back to it's former glory
Staff had attitude that they were doing you a favour Breakfast was stale everyday and if you were not early enough you would miss out on items because they were not replenished until the next day
We were very impressed by the friendly staff who went out of their way to make our stay as comfortable as possible. Loved the antique furniture throughout the hotel and the gorgeous dining room.
We were a little taken back by the exterior of the hotel at first but don't let that fool you. The interior of the hotel is lovely.
Great location in the historic city centre. Walking distance to Via Toledo and Trent square. The staff were really friendly and the breakfast room was quite impressive to look at.
The entrance is alarming and the place was difficult to find (in the courtyard up a small, one way alley). Breakfast variety is limited.
Staff. very willing to help.
Room not as advertised in Internet photos. barely any furniture in room , advertised as Executive room. Only one chair/ no table/ no desk nowhere to sit and relax unless on bed. Air ...
The hotel was in the heart of the shopping area which was nice. The staff was accommodating.
The staff did not readily provide information about the area upon checkin but did answer questions when asked.
- Location of the hotel just off the main street and right in the centro storico is fabulous. - Breakfast is buffet style with enormous choice. - All the staff are extremely friendly and helpful, ...
- The entrance to the hotel appears intimidating to say the least - it is dark and comprises either a small lift or four flights of stairs in a crumbling stairwell. Do not let it put you off!! ...
The staff are the highlight of this hotel. They are knowledgable and helpful in every way. Located in spaccanapoli, this is a great location to see the true Naples. The noise, the chaos and the beauty...
The wifi only works in the reception or lounge areas. In the rooms it is always dropping out. One of the towels in our room was so frayed it had holes in it, and the bath/shower did not have a ...