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Okay, 72 reviews across the web
|Service||78% found the |
|Food||Tasty food. 75% of guests gave positive feedback.|
|Hotel Cleanliness||82% thought |
|Grounds||Nice grounds. Appreciated by 88% of guests.|
|Room Size||79% said |
|Internet||Internet is poor. 56% of guests gave negative feedback.|
|Reception||54% indicated the |
|Noise Level||75% thought it was |
|Read all reviews from Priceline|
The staff were friendly and helpful, luggage storage after check out, good location.
Dull tv channels not sure where they found them! In saying that you don't need a TV while in NYC!
Only a few blocks away from the subway and the street runs right into centeral park!
The room is very small and basic. You have to share a bathroom which is not clean.
This hotel is near by central park.
This hotel is very bad. When we come back hotel at night, the room door couldn't open.The staff is very rude.
Price and location
The bathroom was broken for 4 daysIt's a good place to sleep. The custumer service is good too.
Location, proximity to the subway.
Some of the staff, the cleanliness of the first day.When we got there, there were no room reserved for us, so the recepcionist gave us a room with no bathroom, bur promissed we would be moving to a different one the next day. When we opened the door, the room was totally dirty, messy, there's was no way to sleep a night tere. The recepcionist said there was no one to clean the room at that time (10p.m.) and after , she said she would 'do something' herself. She changed the sheets and took the garbage out. It was the worst night in a hotel I had (I'm a flight attendant, I'm always in hotels). The next day, they changed our room, but the girl in the reception desk was a little rude. The other days were okay, although the hotel is being remolded. We talked to the manager, Patrick,and he agreed to let us have our check out at 6pm. on our last day, due to all the trouble we had on the first day. On our last day ther...
Price and location were reason hotel chosen. No real expectations for hotel
While we were out, they changed our room, packing our personal belongings without notifying us! We had questioned the room on check-in, but clerk assured us we had the correct room! Staff was rude.
The bed was nice.
It wasn't maintained. For example, several smoke detectors on the 4th floor were beeping (indicating that the batteries were dying and they needed to be replaced). I notified staff TWICE and they never fixed it. The beeping kept me up both nights.I would only recommend this hotel if one needs the convenience of the location and cannot spend any more money. Otherwise, stay away. The showers were dirty and clogged. Smoke detectors were malfunctioning. There is only ever one staff person at a time (e.g., they cannot leave the desk to, for example, unlock the luggage area because they are the only ones there). Also, they did not have my reservation. They say that this is Agoda's fault (and that might be...I'm still investigating). The room I got was not what I paid for. I ordered a budget triple and ended up with a single with a double bed. Luckily, one of my party members didn't come with us after all. The first room they gave me ha...
The staff were uniformly welcoming and accommodating.The Morningside Inn does not disappoint. You've found bargain accommodations in a great location. So you know what that's going to look like. The surprising part is how attentive the staff can be. When the a/c didn't seem to work in the first room we were promptly given a different room. When the teen school trip was noisy the night manager appeared promptly, located the teacher and not another peep was heard. Each member of the staff seemed genuinely concerned with customer satisfaction, well beyond expectations in this class of hotel.
I was not aware that we wouldn't have a private washroom. Perhaps this was y fault, and it wasn't that much of an inconvenience, but you may want to display that info more prominently online.