Holiday Inn Express & Suites Newport News By IHG

The hotel offers premium features such as an indoor pool, free Wi-Fi, and a free shuttle service.

The hotel provides practical amenities including laundry facilities, a 24-hour business center, and a gym for guests wanting to keep active while traveling.

The on-site restaurant is an ideal spot to relax while enjoying a choice of Italian dishes, and there are plenty of dining options close by as well.

The high season is in April, offering a great time to visit. However, the hotel is also ideal for a visit during the low season in September.

Some common concerns include issues with the air conditioner, room cleanliness, and the chlorine level in the pool. However, the hotel staff are known for being accommodating and friendly.

If you encounter any issues with your initial room, such as a strong smell of smoke or cleanliness concerns, don't hesitate to request a room change. Many guests reported that the staff were accommodating and quick to address room-related issues.

If you prefer quieter periods, consider visiting in September, which is considered the low season. This could result in a more peaceful and less crowded experience.

Take advantage of the hotel's proximity to various attractions such as the Virginia Living Museum and the Hampton Roads Iceplex, which are within a short distance from the property.

Prior to booking, consider checking the room amenities to ensure they meet your needs. Some guests mentioned issues with the air conditioning and the availability of kitchen facilities in the rooms.

If you are sensitive to noise, be aware that some guests reported disturbances from other guests, particularly during high school group stays. Consider this when planning your visit.

Make use of the hotel's free shuttle service, which can be convenient for transportation to and from the airport or other nearby locations.

If you encounter any maintenance issues in your room, such as broken blinds or cleanliness concerns, promptly inform the staff for resolution.

To avoid potential overcrowding during breakfast, plan your visit to the breakfast area at times when it is less likely to be busy, as some guests reported non-hotel guests taking advantage of the breakfast offerings.

If space is a priority for you, consider verifying the room size, especially if you opt for a room with two queen-size beds, as some guests found the room to be relatively small for their needs.

If you plan to use the pool, be cautious about the chlorine levels, as some guests reported discomfort for their children due to excessive chlorine.