|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Cribs available, Express check out, Gift shop, Hot tub, Laundry facilities, Non-smoking rooms available, Parking (free), Pool (indoor), Restaurant, Room service, Safe, Sauna, Storage available, Wheelchair accessible|
|Services||Business center, Currency exchange on-site, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets not allowed|
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|Hilton Garden Inn|
Excellent, 1,215 reviews across the web
|Service||89% found the |
|Room Cleanliness||85% said |
|Breakfast||73% found the |
|Reception||76% said the |
|Price||Price is reasonable. 76% positive comments.|
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Nice decor, staff was great
Pillows were not great and bed was a little hard.
The price, and the staff.
When I called back to book for Christmas the room rate had doubled, so I called to talk to the staff and they were not willing to negotiate a better rate, even though I would be continually returning. I had to go to another hotel do to cost.The hotel was in a convenient location to family homes, and I am now disappointed that I won't be staying there. I feel that the staff should have made some sort of attempt to accommodate me, or are times that good that they can turn down my present and future return business. We come home four times a year for 4-5 days, so you do the math on the income lost. Not to mention the amount of people and other family members that I will discourage from staying at this hotel.
Great location, clean and friendly staff. Nice pool area.Nice sized room.
Our refrigerator was not very cold. Beds were a little too firm.Went for a girls get away to niagara on the lake. The hotel served as a good base.rooms were comfortable and pool area was nice. Had a great time.
Great value for price and location was convenient. Close to highway and options for fast food
The staff was very helpful and accomodating. When our taxi didn't arrive one of the staff offered to drive us the 10 minutes to our restaurant.
Our first room had many live and dead flies in the window. But they quickly offered another room for us.Very satisfied. Great value for the $$
The staff were very friendly. The pool and steam room were nice.
Fix and fill the pop machines. It would be if they had a chip machine or anything else to go with the soda. The BIG thing I thought was missing is a safe in the room. I did not go for a swim the first night because I was afraid on my wallet.It was a nice place but please if you have ever lost your wallet...you need a safe in each room. Even C level places have a safe.
Clean room and nice spa
Restaurant was a bit priceyBetter than its rating. It was a really nice hotel, close to the QEW with lots of eateries nearby.
Every staff was very kind. Especially breakfast dining staff is awesome
Vending machine is not work but not a big deal.They are very friendly and help whatever they can. Room is clean but some old information sheet looks dirty. Great location, great view, and perfect breakfast. I will stay again. Thank you everyone who work at that hotel.
Great amenities and outdoor spaces in the behind the hotel. Jacuzzi, pool, gym and steam room all easily accessible and open until 11pm. Tea and coffee available at all times; ample parking and right off highway.
Called in a few hours prior to check-in to request a baby crib and had difficulty confirming one. Asked about fees and told to be complimentary however was charged $10 per night upon check-in.see above.