First Tracks by H2 Life

The hotel is perfectly located at the base of the family run, offering a short walk to excellent restaurants and facilities. You'll also enjoy a beautiful view of the slopes where you can watch your family ski in at the end of the day.

The hotel provides fantastic communication and manages all bookings for transfers, ski rental, and lift passes, ensuring a seamless and convenient experience for guests.

The property is cleaned by professional cleaning companies, with enhanced cleaning and disinfection of high-touch surfaces. However, some guests noted that some crockery appeared dirty and needed an extra scrub.

The hotel offers excellent access to restaurants and facilities, ensuring a great dining experience. However, some guests mentioned missing glasses and crockery, and a dishwasher full of dirty dishes upon arrival.

The high season is in February, offering an ideal time to experience the hotel's perfect location for skiing and access to restaurants. However, it's important to note that the hotel may seem short staffed during the stay.

Several guests mentioned the beautiful views of the slopes and chairlift from the rooms. Consider choosing a room with a balcony for an enhanced experience.

Some guests reported issues with dirty dishes and a shortage of glasses and crockery. It may be helpful to inspect these items upon arrival and request replacements if necessary.

A few guests noted that the hotel seemed short-staffed during their stay. Keep this in mind and plan accordingly, especially for any special requests or assistance needed during the visit.

Guests reported that only a limited number of coffee capsules were provided, and additional ones had to be purchased. If you're a coffee lover, consider bringing your favorite brew or purchasing extra capsules in advance.

Some guests mentioned non-flexible timing for check-in and check-out. It's advisable to communicate with the hotel in advance if you require any flexibility in these timings.

The hotel is conveniently located near the Niseko Village Ski Resort, Niseko Annupuri International Skiing Ground Observatory Deck, and Niseko View Plaza Road Station. Take advantage of these nearby attractions for a well-rounded experience.

Guests appreciated that the hotel managed bookings for transfers, ski rentals, and lift passes. Consider utilizing this service for a hassle-free experience.

A common issue reported by guests was finding the dishwasher full of dirty dishes upon arrival. It's advisable to check the dishwasher and request a rewash if needed.

The hotel offers ski-in/ski-out access, making it convenient for skiing enthusiasts. Make the most of this feature for a seamless and enjoyable skiing experience.

February is noted as both the high and low season. Consider the pros and cons of visiting during these times, such as crowd levels and weather conditions, to make the most of your trip.