High-rise hotel located in convenient business area and sunlit atrium, indoor pool, and whirlpool. Minutes from historic downtown, plantations, gardens, several beaches, Patriots Point Museum, Naval Weapons Station, Airforce and Army bases and several championship golf courses. We provide shuttle service to and from Charleston International Airport. Within 10 miles you have your choice of beaches, golfing, Historic Downtown and several parks. We do have FREE parking, Wi-Fi, fitness center and on site full service restaurant.
Hotel was average. Nothing fancy by any means. Building layout is silly and a bit disorganized.
Ate breakfast in their restaraunt that I discovered on my own on day 3 of four. I had a bill of $8.39 gave the server my card to pay and she came back with card and invoice and informed me that she had added a tip of $5.00. Had to go to the manager to credit my card back. Not very cool.
Pool and spa area
Another guest walked in our room. Apparently they issue same room to 2 different guests. Did not had water in morning for 2 hours. That delayed all the itineraries we made for that day. Big frustration. Corridor and elevator were not clean.
no hot water. Facility in need of repair.
The place is a mess.
Pool, price for location to downtown charleston
Breakfast order was never acknowledged or brought, elevator broken, other guests seemed to have continuous dissatisfaction, no soap dish (weird, I know, but crucial when you don't have one), sleep number beds, sleep number beds that no longer function, overall seemed to be covering up the negative details, which still shown through
The staff were extremely attentive and very friendly. The roof was large and well appointed, with a very comfortable king sized sleep number bed.
The hotel had an elevator down the entire weekend.
I like this hotel. It's cheap, clean, convenient. Don't know why the overall rate is only three stars. Maybe because a little bit old? The shuttle is convenient and on time. I like this hotel and will recommend it to my friends if they need to stay near airport.