Services and conveniences
Kitchen
Things to do
Basics
Accessibility and suitability
General
Parking and transportation
Laundry
Health and safety
Media and entertainment
Bedroom
Workspace
Dining
Bathroom
Outdoor
Family friendly
Fitness
Pool
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers a heated pool, a gym, and multilingual staff to assist with reservations or dining recommendations.
Is parking available at the hotel?
Yes, the hotel offers free parking and a private parking area.
How is the food quality at the hotel?
Guests have mentioned that the breakfast is complimentary and the staff in the breakfast room is polite and friendly. However, some guests have noted that the breakfast options are limited and served on paper plates with plastic cutlery.
How is the cleanliness of the hotel?
While some guests have praised the cleanliness of the hotel and its rooms, others have reported issues such as black mold in the shower, water damage, and bedbugs.
What can guests expect from the customer service at the hotel?
Guests can expect friendly and helpful staff, although some have reported poor service at the front desk and unhelpful responses to billing issues.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with Updated Facilities
Some guests reported issues with mold odor, stained showers, and outdated facilities. Consider requesting a room with recently updated amenities to ensure a more comfortable stay.
Check for Cleanliness
Several guests mentioned encountering cleanliness issues, including bugs, roaches, and dirty carpets. It may be helpful to inspect the room upon arrival and promptly report any concerns to the staff.
Be Mindful of Noise Levels
A few guests experienced disturbances such as loud activities in neighboring rooms. Consider requesting a quiet room or bringing earplugs to ensure a peaceful stay.
Verify Charges and Payments
Some guests encountered billing discrepancies and challenges in obtaining refunds. It's advisable to double-check charges and promptly address any payment issues with the front desk to avoid inconvenience.
Consider Accessibility Needs
If you require an accessible room, ensure that the hotel's accommodations meet your specific requirements. It's recommended to communicate your needs clearly with the staff when making a reservation.
Check for Adequate Amenities
While the hotel offers a range of amenities, some guests found the breakfast options limited and expressed dissatisfaction with the use of disposable cutlery. Consider exploring nearby dining options for a more varied breakfast experience.
Address Maintenance Concerns Promptly
A few guests reported issues with room facilities, such as non-functional lights and leaking shower heads. It's advisable to promptly notify the staff of any maintenance issues for timely resolution.
Verify Room Conditions
Some guests encountered rooms with water damage, mold, and bedbugs. It's recommended to thoroughly inspect the room and promptly report any concerns to the hotel staff for appropriate action.
Consider Nearby Dining Options
While the hotel offers a restaurant and bar, some guests found the breakfast options limited and expressed dissatisfaction with the use of disposable cutlery. Consider exploring nearby dining options for a more varied breakfast experience.
Pet-Friendly Accommodation
If traveling with pets, the hotel offers pet-friendly rooms, providing convenience for guests with furry companions.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | February | $126 | $153 |
Cheapest month to stay with an average 45% drop in price. | Most expensive month to stay with an average 141% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.5 | 1.8 mi | Palm Beach Intl | 11.2 mi |