Good location next to the bus station Exellent for making trips out of Parnu.nice friendly staff. good breakfast
Quiet room because hotel was generally quiet (time of year) but some aspects eg double glazing need upgrading
The outdoor veranda was quite nice since it provided an opportunity to escape from the heat. Unfortunately, the hotel is not air-conditioned, but the veranda provides some movement of air in the room.
Yes, a hotel of that size should have a luggage cart. As we arrived at the hotel with a car, the driver went to ask for a luggage cart and was informed that the hotel guests carry their own luggage. Since we are senior citizens, that was an inconvenience. Our plan was to take the bus accross the street a few days later, and we had to engage a friend again to help with our luggage. A few luggage carts in the very ample lobby would solve this problem very effectively.
This place is undergoing rehab. The standard rooms, as finished, are shiny, clean and bright.
Old-style soviet elevators are cramped, but reliable. Exterior of hotel says "Back in the USSR."
Good breakfast,quick service in reception.
More cleanliness in a bathroom.
The central location was nice, however due to the very poor maintenance of windows and balconies the noise level was unacceptable.
Hotell Pärnu is due for a major renovation, it is an old communist tower, the rooms are very small indeed and the overall experience is not up to the standard expected. We chose the hotell based on the information on the website and assumed that the Best Western brand would stand for quality but were sorely let down. We have stayed in many hotels in this price range but this was the worst.