Penticton Trade and Convention Centre 1 block. Okanagan Lake 1 block All Rooms Non-smoking. Free Parking. Honeymoon Suites with Jacuzzi, fireplace, king bed and a private patio available. Workzone rooms available. Boat rentals nearby. Winery tours available, over 100 Wineries within 5-50 kms of our Hotel. Kids 17 and under are free. Pet accepted for a fee in pet designated rooms. Must call Hotel to book pet rooms. If no pet rooms are available, the Hotel will not accept Pets. Maximum of 2 pets per guestroom. Based on availability. We require a valid credit card to confirm your reservation and guarantee your room. A required deposit or pre-payment will be charged to your card 30 days in advance of your arrival date. Unsecured deposits will result in cancellation. Hotel requires first night credit card deposit upon booking. Refunds will be given if booking is cancelled within cancellation policy.
The friendly reception and the price.
convenient location in respect to the main transportation routes. Easy to find.
Holes in the towels, sheets,and blankets. I found this to be reflective of a disinterested and disrespectful attitude towards a paying customer.
The open hours for the pool were not useful to us. It should open eithe earlier in the morning, or stay open later at night to accommodate those who are busy during the day and early evening.
The hotel is very closed the beautiful lake.
The prices are a little high.
center courtyard, individual balcony, quiet, restaurant with discount coupon, fridge in room, walking distance to rink, wireless internet, staff at checkin/ out
wireless internet connection inconsistent, mattresses could be softer/ more padded
Staff and location
Accsess to hot tub and indoor pool, we would have requested a courtyadrd room if we had been informed as to the availability of such, this could be explained at time of booking for first time guests