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Commercial |
Oversize |
KAYAK compares cargo van rental prices from all major car rental companies such as Thrifty, Dollar, Enterprise, Hertz, Payless and more to find you the best deal.
2 locations in Placentia
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Reviews
10.0 Wonderful
Jul 2019
Pros:
They were very helpful and accomidating. They sent a follow up text to make sure I was happy with the car.8.4 Very good
Dec 2016
Pros:
Great price and excellent customer serviceCons:
The car was very dirty especially the interior2 locations in Placentia
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Reviews
2.0 Poor
Sep 2023
10.0 Wonderful
May 2021
Pros:
Staff very friendly and helpful, pick up and drop off very easy8.0 Very good
Jul 2020
Cons:
Office needs to be mopped, walls cleaned and repainted. Front door handles gummy and dirty. They sprayed for covid but they need to be deep cleaned.10.0 Wonderful
Jul 2020
Pros:
Javier and Nick were very accommodating and helpful.10.0 Wonderful
Jul 2019
Pros:
yesCons:
not a thing10.0 Wonderful
Feb 2019
Pros:
Very friendly and helpful staff especially at pick up but also at drop-off. Upgraded the car without any difficulty and were very glad to have a larger car (Camry) for a long trip. Plenty of trunk room-fit two large suitcases and a smaller one as well as a couple of backpacks.Cons:
I was originally told I could be picked up as long as the pick up point was within 2 miles of the rental place (Fullerton) so I arranged to be picked up but the morning of the pickup when I called to change the pick up time, they had no record of agreeing to pick me up at all!3 locations in Placentia
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6.0 Okay
Mar 2021
Pros:
That the inside of the car was clean and there was a full tank.Cons:
When you book a car online they have the car you booked not make you take a $2 a day upgrade when it was there fault for not having the car in the first place. Also they need to train there employees to take better care of the customers and not let them stand in the lobby waiting to be checked out while they wait check everyone else out. And they could have washed the car saying it rained the day before is no excuse to give me a dirty on the outside car.10.0 Wonderful
May 2018
Pros:
Great service, was in & out with my rental & drop off & got a free upgradeCons:
Location is weird but at least it’s off the freeway4.8 Mediocre
Jan 2017
Pros:
The minivan was ready when I arrived to pick it up. The 2016 van had 36,000 miles on it but did not have any mechanical problem.Cons:
The interior of the KIA minivan I rented for 5 days was the dirtiest of any vehicle I ever rented in more than 30 years. The carpet, seats, and windows were covered with dirt, smudge and trash. Cup holders had rotten food in them. One seat looked as if someone had thrown up on. All six of us driving from Anaheim to Phoenix and back got sick. On return, the branch manager blamed the dirtiness on "Avis Corporation". I said the branch manager is responsible for cleaning of the cars not Avis. At the end he gave me a mediocre $27 discount off of $461 rental invoice with an apology. I said apology not accepted. Overall, a very bad experience from a reputable rental company.10.0 Wonderful
Nov 2016
Cons:
Nothing all was perfect9.6 Wonderful
Oct 2016
Pros:
Free upgrade bfor my honeymoon. Informative and helpful customer service reps. Pretty good value for the money.Cons:
The vehicle we used was a jeep grand cherocke, we drove the car a little more than 1000 miles. So a car with better gas milage would havr been nice. But i think the jerp we used averaged apptoximately 21.5 mpg, so i cant complain too much.6.0 Okay
Oct 2015
Pros:
There was no mileage limit and they had the car I wanted. Customers service was very goodCons:
I waited 20 minutes to be help no one was in the office to greet me. The car could have been cleaned better2 locations in Placentia
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Reviews
2.0 Poor
Aug 2019
Pros:
The staff did not notify me that they had no cars eventhough Kayak.com allowed me to book online. But, i was notified 2 hours before I was suppose to pickup the car to drive to my flight.Cons:
Kayak and Budget need to figure out the rental inventory before allowing customers to book. And the system should also allow ample time for the potential customer to resolve the inventory booking error.2.0 Poor
Aug 2016
Pros:
The price was fair, too bad they didn't have any cars for me.Cons:
Didn't like that they advertised with Kayak only to not have any cars for me available after I reserved the carOne location in Placentia
Pick-up location | Placentia |
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Rental locations | 2 |
Airport locations | 1 |
Popular agencies | Hertz, United Auto Rental |