|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Complimentary breakfast, Express check out, Gift shop, No smoking, Non-smoking rooms available, Parking (free), Pool (indoor), Restaurant, Wheelchair accessible|
|Activities||Fitness center, Game room|
|Services||Airport shuttle (free), Business center, Concierge service, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)|
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Excellent, 240 reviews across the web
|Breakfast||93% found the |
|Service||88% found the |
|Beds||76% said the |
|Hotel Cleanliness||92% thought |
|Room Size||Only 55% said |
|Hotel Building||Acceptable building. Only 52% gave positive feedback.|
|Noise level||For only 52%, the |
|Room Maintenance||57% thought they were |
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Location and having the 99 restaurant attached to the hotelThe furniture is a little outdated and because it was raining they had leaks in the ceiling in the hallway. There were signs saying that they would be renovating in the near future. When this is complete it will be a 4 star.
Staff was very helpful and friendly. Answered all my questions about the area, directions, and gave me phone number for taxi service. Shuttle pick up from train station was a nice perk.
Some parts, like the stairwells, look dated and worn.Overall, I'd highly recommend this place! Super convenient location near all kinds of shopping. Taxi to the SUNY campus is $7. Free hot and cold breakfast is excellent. Nice to have small coffee maker and fridge in the room, too. Good hot water and pressure in the shower. Really helpful, professional staff. I'd stay here again.
Nice room, clean, nice pool, great location, recommand for a nice family trip. Breakfast was above wath we usualy see with eggs, sausage, fruit salad.
Breakfast place was to tight for all the people that were there, but staff was great and got item replace when missing really fastWalk from hotel to Champlain Center, near bank, restaurant, Wall Mart Lowes. Lot of parking. Rooms are nice, panel TV, fridg, gerat 3* hotel. Big nice pool with playing room near, ans exercise room
Free breakfast, has an in-room microwave and refrigerator, has two sinks (inside and outside of bathroom)
Shower has an extra showerhead which is lower about 4 ft high that is pretty sharp. Accidentally swung my hand into it and got scraped.
Large room & king bed. Breakfast. Location.
Plastic card keys did not always work.
This is a nice hotel. The location is great.
I'm not sure this is a three star hotel. It is kind of dated to be considered a three star (in my opinion).This hotel is nice, but not great. It should probably be a 2.5 star, not a three. Not a bad buy, but you expect a more updated room for a three star rating.
I love the location of this hotel and my son loves the pool!
The double beds are great if there are only two people. We bring our 11 yr old son and have to pay extra for a cot. There is no way that two adults can be comfortable in a double bed so it is my choice to spend the extra money per night,
The staff was very helpful. The morning breakfast was good.
Staff was very friendly and helpful. Restaurant onsite (99) was convenient. The continental breakfast was better than most (eggs, bacon, waffles, etc)
Hotel was nice and clean.
Didn't like the bed. woke up with a little bit of back pain.Getting to the hotel was a bit confusing, the sign on the street does not coincide with the location of the hotel. Had to drive around to find the entrance. The beds were not the most confortable. We woke up with a slight back pain.