Viva Maya by Wyndham, A Trademark All Inclusive Resort

Viva Wyndham Maya offers a variety of dining options, including cuisine from around the world. Guests can indulge in flavorful Yucatan dishes at Hacienda Don Diego, enjoy a contemporary international menu at Viva Café, or savor Mediterranean flavors at Portofino Restaurant.

Guests can enjoy two outdoor pools, a spa offering beauty treatments, two outdoor tennis courts, and an on-site playground for kids. The hotel also provides free parking, beach sun loungers, and free WiFi in public areas.

While some guests have mentioned uncomfortable beds and pillows in their reviews, the hotel offers well-appointed guestrooms outfitted with plush bedding. The hotel is committed to ensuring a comfortable stay for all guests.

The high season at Viva Wyndham Maya is in June, offering an ideal time to enjoy the beautiful Playacar Beach. However, guests can also consider visiting during the low season in April for a more relaxed experience.

Viva Wyndham Maya is committed to cleanliness and offers daily housekeeping, professional cleaning, and disinfection of high-touch surfaces. The hotel ensures that guest accommodations are disinfected between stays and sealed after cleaning.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach comes highly recommended.

The hotel is conveniently located close to several landmarks and attractions, including the Playacar Golf Club, Mamitas Beach Club, and the main beach of Playa del Carmen. Consider planning visits to these spots during your stay.

Some guests reported issues with room maintenance, such as chipped paint and malfunctioning balcony doors. It may be beneficial to inquire about the condition of the rooms before making a reservation.

The hotel offers a variety of dining experiences, from Mediterranean cuisine at Portofino Restaurant to Yucatan dishes at Hacienda Don Diego. Guests can also enjoy international menus at Viva Café and casual snacks at Arrecife Snack Bar.

For families traveling with children, the hotel provides amenities such as a kids' club, child pool, and an indoor play area, making it a suitable choice for a family vacation.

Some guests reported issues with Wi-Fi, stating that it only worked in the lobby and was choppy in the rooms. If reliable in-room Wi-Fi is important to you, it may be worth confirming this with the hotel.

Take advantage of the spa's beauty treatments, hot tub, sauna, and massage services for a relaxing and rejuvenating experience during your stay.

Guests mentioned challenges in booking dinner reservations at the hotel's restaurants. Consider making reservations early to secure preferred dining times and options.

The hotel offers an airport shuttle service, car rental, and valet parking. If you plan to explore the surrounding area, it may be beneficial to inquire about these transportation services.

While some guests enjoyed the food variety and quality, others expressed dissatisfaction with the options for vegetarians and reported issues with food quality. It may be helpful to explore nearby dining alternatives if dietary preferences are a concern.