Services and conveniences
Basics
Bathroom
General
Pool and spa
Accessibility and suitability
Dining
Laundry
Health and safety
Parking and transportation
Media and entertainment
Workspace
Bedroom
Outdoor
Things to do
Family friendly
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers an outdoor pool, a Jacuzzi, a spa, and a rooftop running track with great views.
Is parking available at the hotel?
Yes, the hotel provides parking and valet parking services.
How is the food quality at the hotel's restaurant?
The hotel's restaurant offers excellent regional food, delicious breakfasts, and scrumptious mole and bread.
What are guests saying about the cleanliness and comfort of the rooms?
Guests have mentioned that the rooms are well designed, spacious, comfortable, and beautifully decorated.
When is the best time to visit the hotel?
The high season is in August, and the low season is in October.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy the On-Site Restaurant
The hotel's restaurant received high praise for its extraordinary food. Guests particularly enjoyed the mole, bread, and Reyna salad. However, it can get busy, so making reservations is advisable.
Explore Nearby Attractions
The hotel's location is convenient, with several attractions within walking distance, such as the Catedral de Puebla, Zócalo de Puebla, and Amparo Museum. Take advantage of the hotel's proximity to the historic center for sightseeing.
Relax at the Rooftop Pool
Guests appreciated the rooftop pool and the SPA, providing a relaxing oasis within the hotel. However, some guests noted that the pool area could get crowded at times.
Consider Noise Levels
Some guests reported issues with noise, particularly from street-facing rooms and the hotel's surroundings. Light sleepers may want to request a quieter room away from potential sources of noise.
Take Advantage of the Spa Services
The hotel's spa received positive feedback, with guests praising the friendly staff and the quality of massages. Consider indulging in a spa treatment for a relaxing experience.
Be Mindful of Room Selection
While the hotel offers beautifully designed and spacious rooms, some guests noted that certain rooms may lack privacy or have limited natural light. Requesting specific room features, such as a view or additional amenities, is advisable.
Check for Special Events
Guests reported that the hotel occasionally hosts events, which can lead to increased activity and noise, particularly in the restaurant area. Inquire about any scheduled events during your stay for a more peaceful experience.
Plan for Restaurant Crowds
The hotel's restaurant is popular, and while the food is highly praised, it can get busy, especially during peak times. Consider timing your meals to avoid potential crowds and ensure a more relaxed dining experience.
Engage with the Staff
While some guests mentioned limited interaction with the staff, others praised the friendly and attentive service. Engaging with the staff for assistance or recommendations can enhance your overall stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | July | $124 | $153 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 22% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
9.4 | 0.7 mi | Puebla City Huejotzingo | 14.2 mi |
