Hard Rock Hotel Riviera Maya
rate per night
based on 278 reviews
About Hard Rock Hotel Riviera Maya
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- FreebiesThis stay includes Wi-Fi and Parking for free
The all-inclusive Hard Rock Hotel Riviera Maya sits beside the Gulf of Mexico and features a private beach, indoor and outdoor pools, and a full-service spa with unlimited treatments within its family-friendly area or its adult only surrounding. Within pristine beaches, fine-dining, world-class golf and all extravagant luxuries that are included, a guest enjoys adventures, tours, snorkeling, kayaking, fitness classes, tennis courts, and a teen lounge. It boasts the Rockaway Bay Waterpark which includes 9 slides for children and teenagers, 8 slides for different sized children, and 6 speed slides for adults. The resort offers an adult-only mini-resort with a nightclub and Dolphin Discovery water park is within a ten-minute drive.
Within the private beach, the resort offers 1264 guestrooms featuring private balconies with hammocks, air-conditioning, hydro spa tubs, minibars, satellite TV, and complimentary Wi-Fi. It offers soft and comfortable premium bedding and blackout curtains. Its suites offer upgraded amenities included a private spa. It has a free breakfast buffet, two outdoor pools, fitness center and classes, miniature golf, Pilates and yoga class, along with nearby golfing, hiking/biking trails and snorkeling. For the little ones, it has a free children's club and supervised child activities, among many other options.
There are numerous dining options from international buffets, Mexican, Italian, Brazilian, Asian to South American cuisine. Several bars are located throughout the resort, including a swim-up bar.
Hard Rock Hotel Riviera Mayas is a great choice for a family vacation getaway, for the traveler needing business accommodations with its conference and meeting space, or with wedding venues.
Photos of Hard Rock Hotel Riviera Maya
Latest deals for Hard Rock Hotel Riviera Maya
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hard Rock Hotel Riviera Maya
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Things to do
- Gift shop
- Eco tourism
- Canoeing
- Snorkeling
- Evening entertainment
- Beauty salon
- Karaoke
- Water park
- Pool table
- Night club
- Basketball court
Basics
- Internet
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Spa bath
- Toilet
- Toilet paper
General
- Window
- Family rooms
- Garden view
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
Pool and spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
Outdoor
- Outdoor dining area
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Kitchen
- Wine glasses
- Kitchenette
- Tea/coffee maker
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
- Smartphone dock
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Dining table
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Child pool
Fitness
- Fitness center
- Tennis
Workspace
- Laptop safe
Reviews of Hard Rock Hotel Riviera Maya
All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.
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Location
What's nearby
- Oasis Beach0.7 mi
- Dolphinaris Park Riviera Maya0.8 mi
- Dolphin Discovery0.9 mi
- Puerto Aventuras Golf Club0.9 mi
- Puerto Aventuras Marina0.9 mi
- CEDAM Museum0.9 mi
- Omni Beach1 mi
- Kantun Chi2.6 mi
- Cenote Azul2.7 mi
- Xpu-Ha Beach3.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hard Rock Hotel Riviera Maya
Top tips for your stay at Hard Rock Hotel Riviera Maya
- If you’re after a cheap room at Hard Rock Hotel Riviera Maya, then you should consider staying during the low season. The cheapest deals can generally be found in September and October.
- Prices can also vary depending on which day of the week you stay. For the best room deals at Hard Rock Hotel Riviera Maya, plan to stay on a Saturday or Tuesday. The most expensive day is usually Friday.
- The cheapest price a room at Hard Rock Hotel Riviera Maya was booked for on KAYAK in the last 2 weeks was $425, while the most expensive was $527.
- How long should you stay at Hard Rock Hotel Riviera Maya? KAYAK users usually book their rooms here for 3 days.
FAQs when booking at Hard Rock Hotel Riviera Maya
What activities are available for kids at the hotel?
The hotel offers a water park with numerous slides for children and teenagers, as well as a kids club with professional and helpful staff. The kids club provides interactive entertainment and activities for children of all ages.
What dining options are available at the hotel?
The hotel offers a variety of dining options, including international buffets, Mexican, Italian, Brazilian, Asian, and South American cuisine. There are also several bars located throughout the resort, including a swim-up bar.
Are there any concerns about the cleanliness of the rooms?
Some guests have mentioned concerns about the comfort of the beds and the need for room renovations. Additionally, there have been reports of issues with cleanliness, such as torn headboards and encounters with cockroaches.
What are the best times to visit the hotel?
The high season at the hotel is in December, offering a great time to enjoy the Gulf of Mexico and the various amenities, including the water park, pools, and spa. However, it's important to note that the hotel may experience higher demand during this time.
Is parking available at the hotel?
Yes, the hotel offers free parking as well as valet parking and private parking options. However, some guests have mentioned concerns about the availability of parking, so it's advisable to inquire about parking options in advance.
Which activities await my children at the Hard Rock Hotel Riviera Maya Kids’ Club?
Joy for the kids and time off for the parents is guaranteed by the many activities offered by the Rock On With The Rockstars Kids’ Club, including Kids Yoga, face painting, and arts & crafts. In addition to all that, the club organizes mini-Olympics, piñata parties, and treasure hunts for children of all ages for great entertainment. Open daily from 10:00 am to 10:45 pm, children can also take dance classes, sing karaoke, or prove their musical talent with Guitar Hero.
What is part of the nightlife experience at the Hard Rock Hotel Riviera Maya?
Club Heaven is truly a heaven for everyone who’s come to party at this resort with its spacey and modern-looking interior. The club is open Thursdays to Saturdays from 11:00 pm to 2:00 am and entertains party guests with upbeat music provided by different DJs. Premium cocktails do the rest to ensure the party can go on.
Does the Hard Rock Hotel Riviera Maya offer specially-themed activities?
Activities like Jam Band allows you to be a rock star for a few hours with no previous musical knowledge needed. With a special coach, you and your band members will be prepped for the big moment on stage. DJ enthusiasts can try their hand at Mix where you learn how to make a nightclub vibrate with the latest beats. Rocktube dedicates a whole music video to you, which you can take home as a lifelong souvenir.
How long will it take to get to the Hard Rock Hotel Riviera Maya from the airport?
Only 20m by car from the hotel lies Playa del Carmen Airport, which can be reached via the road Mexico 307 that winds along the seashore and promises great views from the car. If you land at Cancun International Airport, be prepared to drive for about 1h to the Hard Rock Hotel Riviera Maya, but you can also take the Mexico 307 along the shore.
Can I experience a special spa treatment during my stay at the Hard Rock Hotel Riviera Maya?
The spa’s signature motion and rhythm massages fuse traditional massage techniques with the vibrations of music beats and create a synchronized movement along to the music. Available in combination with various treatments like Swedish massage, facials, or body wraps, this signature musical experience is unique to the Hard Rock Hotel.
Can I book packages at the Hard Rock Hotel Riviera Maya?
Honeymooners can enjoy a romantic time at the resort with in-room breakfast, a mini cake, welcome bubbly, a romantic dinner, and much more as part of the various honeymoon packages available. Spa treatments and room upgrades come with some packages, as does transport from and to the airport. To gain even more out of your all-inclusive stay, the Limitless All-Inclusive package ensures you will not need your wallet once during your holiday, even when choosing specialty wines or add-ons.
Is an early check-in allowed at the Hard Rock Hotel Riviera Maya?
You can start your vacation experience immediately upon arrival, even if you come earlier than planned. If you room is ready (subject to availability), you can move in straight away; if not, your luggage will be stored for free and you’ll receive your all-inclusive wristband to be able to access the hotel grounds and activities.
Where is Hard Rock Hotel Riviera Maya located?
Hard Rock Hotel Riviera Maya is located at Km 72, Carretera Cancun-Chetumal, 1.1 miles from the center of Puerto Aventuras. Oasis Beach is the closest landmark to Hard Rock Hotel Riviera Maya.
When is check-in time and check-out time at Hard Rock Hotel Riviera Maya?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hard Rock Hotel Riviera Maya.
Does Hard Rock Hotel Riviera Maya offer free Wi-Fi?
Yes, Hard Rock Hotel Riviera Maya offers free Wi-Fi.
Does Hard Rock Hotel Riviera Maya offer free parking?
Yes, Hard Rock Hotel Riviera Maya offers free parking.
How far is Hard Rock Hotel Riviera Maya from the airport?
Hard Rock Hotel Riviera Maya is 18.9 miles from Cozumel. Hard Rock Hotel Riviera Maya is 36.7 miles from Tulum Intl.
Does Hard Rock Hotel Riviera Maya have a pool?
Yes, Hard Rock Hotel Riviera Maya has a pool onsite.
How does KAYAK find such great Hard Rock Hotel Riviera Maya hotel deals?
KAYAK scours the web for all room deals available at Hard Rock Hotel Riviera Maya in Puerto Aventuras and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hard Rock Hotel Riviera Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hard Rock Hotel Riviera Maya.