Very friendly and helpful staff. We arrived late on the first night and the staff prepared some dinner although the kitchen was closed. Room was clean and comfortable.
The double rooms are made up of two single beds pushed together with two single duvets. I spent the night wrestling with a single duvet. The mini bars are empty and there are no tea and coffee making facilities in the rooms. My room was next to the lift so it was a bit noisy on the second night.
The hotel is located in a small, cosy, residential part of Cologne that is ideal for a relaxed evening after any work day.
Comfort, space and cleanliness of the room, good breakfast
Loved the quiet setting in the village, it was clean and modern, the amenities were up to standard, the breakfast was very good. The beds were comfortable.
It was a little higher in price than necessary for what we needed. We were there for a short stay, and didn't spend much time actually at the hotel. Came in late one evening and left early in the a.m. after two nights. It was a fairly high priced place to sleep for us.
Helpful courteous staff. Good food ( breakfast and dinner )
Hotel staff was very friendly.
Excellent room standard. No disturbances from outside or other activities/guests. High quality beds that were a pleasure to sleep in.
No problems or irritations.
The receptionist speaks good English. The rooms have big balconies.
Apart from the receptionist, the hotel staff is not good. People are not gentle with guests, the price is too high for what they offer (or do not offer, in fact). We were booked for more days, but we decided to leave before because we we not satisfied. It doesn't deserve to be mentioned as a 4 star hotel.
It was clean. the staff were friendly and the food was delicious.
On the first night of our visit, there were some drunk local men in the bar that made us feel very uncomfortable and kept asking to buy us drinks and were shouting rude remarks to us frm the bar (we understood German which I don't think they realised). I felt intimidated and did not think that the behaviour of the men did the hotel's reutation any good. I was upset that the manager did not ask them to leave the bar, as he could clearly see we were uncomfortable with the situation.