|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cribs available, Express check out, Gay friendly, Gift shop, Hot tub, Laundry facilities, No smoking, Non-smoking rooms available, Parking (free), Pool (outdoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible|
|Services||Airport shuttle (surcharge), Business center, Laundry service, Meeting/Banquet facilities|
|Internet||Internet, WiFi (free)||Landmarks||
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Good, 202 reviews across the web
|Service||76% found the |
|Breakfast||75% found the |
|Hotel Building||Building is pleasant.|
|Beverages||Good bar. 71% gave positive feedback.|
|Room Cleanliness||Only 60% said |
|Price||Price is tolerable. Only 67% gave positive feedback.|
|Ambiance||Ambiance is not good. 54% negative comments.|
|Bathroom Size||60% |
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Good for my needs, location for this trip was right on.
Clean, updated, comfortable rooms. Beds are great! Welcoming & warm entrance.
High traffic area & noise, but didn't notice much by the time I went to sleep.Close to downtown, which is nice. This is, overall, a nice hotel.
Clean hotel, location is right off of exit. Decor is nice
Understaffed which causes stressful situations for staff allowing for poor service. Understandable but not acceptable!! Service with a smile can make someone return.Not bad, full breakfast for $10, usually free at other hotels with a nights stay. Not a lot of parking.
Cleanliness of hotel. Everything I asked for, was given. Top floor, away from elevator and a king bed. Thank you
NoMy experience was what I expected.
Priceline stated the hotel had a airport shuttle. Once we checked in and asked the front desk, we were told they in fact did not have an airport shuttle. So we paid $50 for a cab to the airport the next morning. Will never use priceline again.Priceline stated the hotel had a airport shuttle. Once we checked in and asked the front desk, we were told they in fact did not have an airport shuttle. So we paid $50 for a cab to the airport the next morning. Will never use priceline again.
I was there for four nights. Room was updated, clean, and new with plenty of space to work while I was there. It had all the amentities I'd expect at this star level. I have stayed at the Holiday Inn Crabtree, previously, and much prefer this one.
Completely met my expectations.This hotel is centrally located with easy acces to both downtown Raleigh, as well as many of the points of interest in the north part of Raleigh. I stayed for five nights for both business and personal. It completely met my expectations for both purposes. The room decor is updated, and the room and common areas were well maintained. The staff was friendly and helpful. I have stayed at most of the hotels in the area with the same rating, and actually prefer this hotel to most. I will definately stay here again.
Beds were comfortable and linen was clean the cleaning staff did a great job.
Room 216 was great as mentioned above.but all you heard coming from outside this room was loud running machines or motors like a/c or elevator running making it difficult to get to sleepHad a very nice stay the staff was helpful and professional. The room was clean the comfortable. The cleaning staff does a very good job. Can't be the 5 dollar breakfast buffet to start the day off. Easy to find and close to just about everything in Raleigh. I plan on using this hotel again!
Really loud group in hall between 2 and 5 am...should have reported them but ws trying to pretend it was a bad dream...unacceptable noise level.Nice place otherwise!
great location, large rooms, fresh fruit at breakfast
had to pay for the breakfast, but if you order it before midnight, the cost was $5 per personVery nice hotel, helpful staff
Great staff, clean room and pubic space and the breakfast was outstanding. The young lady managing the caf addressed me professionally and was always willing to assist. Had an enjoyable stay.
NoRecommend the hotel for all your members