Accessibility and suitability
Basics
Bathroom
Services and conveniences
Dining
Bedroom
General
Media and entertainment
Health and safety
Laundry
Workspace
Parking and transportation
Pool
Outdoor
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast?
The breakfast at the hotel is known to be very good, with a variety of options and friendly staff to assist you. Guests have mentioned that the breakfast provided everything needed for a great start to the day, and the staff hosting the breakfast were kind, attentive, and helpful.
Are the beds comfortable at the hotel?
While some guests found the beds to be uncomfortable or too hard, others mentioned that the bed was clean and very comfortable. It seems that the comfort of the beds may vary based on individual preferences.
Is the hotel staff friendly and helpful?
The hotel staff is known to be friendly, helpful, and accommodating. Many guests have highlighted the exceptional service provided by the staff, and their willingness to answer questions and make the stay enjoyable.
What are the parking options available at the hotel?
The hotel offers free parking for guests, making it convenient for those traveling by car. Additionally, there is a shuttle service available, providing ease of transportation to nearby locations.
How is the cleanliness of the hotel?
The hotel is described as exceptionally clean by guests, with many highlighting the cleanliness of the rooms and the overall property. While some mentioned specific concerns, the majority of reviews emphasize the cleanliness and maintenance of the hotel.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Shuttle Service
The hotel offers a convenient shuttle service to the casino and nearby locations, making it easy to get around without a car.
Consider Room Selection Carefully
Some guests found the beds uncomfortable, so it may be worth inquiring about the bed options or room types available to ensure a comfortable stay.
Enjoy the Heated Pool
Guests appreciated the heated outdoor pool, especially on sunny days. It's a great spot to relax and unwind during your stay.
Check Out the Breakfast Options
Many guests praised the breakfast, particularly the variety and quality of the food. It's worth taking advantage of the complimentary breakfast during your stay.
Be Mindful of Room Odors
A few guests mentioned musty or unpleasant odors in their rooms. If sensitive to odors, it may be helpful to communicate preferences with the staff during check-in.
Take Note of the Nearby Attractions
The hotel is conveniently located near the casino and within a short drive to Harpers Ferry, making it a great base for exploring the area's attractions.
Inquire About Accessibility Features
For guests with accessibility needs, it's advisable to inquire about specific room features and accessibility options to ensure a comfortable stay.
Consider Alternative Booking Platforms
Some guests encountered issues with third-party booking platforms, so it may be worth considering booking directly with the hotel to avoid any potential complications.
Communicate Special Requests
If you have specific needs or special occasions, such as birthdays, the staff has been known to be accommodating and willing to go the extra mile to make your stay memorable.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | July | $118 | $171 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 20% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.6 | 1.1 mi | Hagerstown Regional | 28.5 mi |