The room was clean and quiet. We had our 9 month old with us and we didn't feel like we were intruding on the neighbors with his occasional cries like we did at some other hotels with paper thin walls. We didn't take advantage of the water park but it did look like it would be a lot of fun for kids.
The Breakfast could have been a little better.
We stayed during a holiday weekend and the place was packed with families and tons of young children who were enjoying the water park. Our room was small for the price but the staff was fantastic- very professional and accommodating.
Kids were running in the halls late at night. Our next door neighbors were partying late which kept us up. Again probably just the holiday weekend.
I accidently left an item in our room and called the next day. The staff found my item and shipped it back to me in perfect condition!
Water Park for the family and the grandchilldren Beds were comfy.
Rooms were smaller than what I anticipated for the price. My son and his family had to stat at the La Quinta since Fairfield is not pet friendly BUT his room was cheaper and the size of room was the same as the Fairfield Inn.
Easy to find, comfortable bed
Access to the water park
The bar and grill had almost none of the menu items. Food was poor quality. Lifeguards were more interested in cleaning up early than watching the kids. I had to jump in after my child was sucked into the lazy river. No lifeguard responded or offered to help afterward. The suite was so small that you could barely walk around the queen size bed. The closet could not open due to being blocked by the bed. Check in was at 4pm without exception which is much later than most other facilities.
The curtains in the room where shear and allowed all the light from the parking lot, interstate, and medical building to come thru. Made for a very long night, didn't even need to leave a light on to find the bathroom. It was also very loud could hear everyone in the hallways and surrounding rooms. Breakfast was OK but the staff couldn't keep up with the refills.
Desk staff Lucas and Greg were wonderful. Food was good.