Holiday Inn Express & Suites Reno Airport. Welcome to the Holiday Inn Express & Suites in Reno, NV. We are 100% nonsmoking and non-gaming hotel. Renown Medical Center is located just a mile away. We are located just minutes away from Reno Tahoe International Airport , less than a mile away, free shuttle available from 5am to 10pm. Within three miles and in less than 15 minutes you can be at downtown Reno. Enjoy the nightlife and casinos of Reno. Within three miles we have the National Bowling Stadium, Reno Aces Baseball Stadium, Reno Sparks Convention Center, Reno Events Center and many local museums including the Automobile Museum. And if you like the outdoors, Lake Tahoe is only 45 minutes away, where during the summer you can enjoy the outdoors and during the winter you can enjoy skiing in one of the many ski resorts in the area. And don't forget the historic Virginia City just 40 minutes away. Corporate guest appreciate our Business Center services and meeting room that can seat up to 50 guests. Naturally there is free high-speed wireless Internet access in all our rooms. We invite you to enjoy our indoor pool and hot tub year round. In the morning a free hot breakfast buffet awaits you. Come enjoy a stay with us.
The free full breakfast. Beds very comfortable.
The staff the breakfast
My bathroom tub did not drain. The hair dryer which I made sure they provided before I got there did not work. The air conditioner in the room was not sufficient there was nothing within walking distance of this Hotel.
Pool,jacuzzi:Just needs to be checked/ cleaned more often!Thanx
Breakfast and helpful staff around it!Thanx
Location and cleanliness
Staff.I booked 2 rooms. At the time of Check-in they lied about my Amex CC not going through. They asked me different card I gave visa card. Charged me twice Ames and Visa as well.
Holiday Inn means quality! The rooms were clean,clean, clean! The staff were all friendly and helpful. We arrived on motorcycles and were shown a safe place to park the bikes. A few special requests we had over a three day period were quickly resolved. From now on, wherever we travel Holiday Inns are our 'Go To' places.
Recently stayed at the Reno Airport Holiday Inn Express and was extremely pleased. We were holding a seminar at the same location and the staff, including Sharon, Cesar, Alejandra, Sandra and all the maids along with every one of the front desk staff were amazing.. Their attention to service and customer care ensured that everyone staying at the hotel were comfortable and had an enjoyed their stay. We did have a couple of 'hiccups' but again, the staff came through for us; making sure everything was fixed or corrected just as soon as possible. I would highly recommend staying at this location; close to the airport, free shuttle, close proximity to other amenities and easy freeway access. We will certainly use this hotel again for our next event.
Make sure that you actually read everything you're signing at check in. We had reservations for three nights. Upon arriving after two exhausting days on the road my daughter and I signed into our rooms not realizing that the clerk had not confirmed the date of our departure. We left after our three nights, not checking out at the desk. When we arrived home we found that we'd been charged for a 4th night. When it was brought to their attention the customer service immediately went down hill. All they could say was 'well you signed it'. There are other nice hotels with comfortable beds with good customer service in Reno that don't take advantage of two road weary women.
The brief stay recently was really good. The room was clean, the continental breakfast was nice and we enjoyed a quiet and restful sleep on the very comfortable bed.
We were recently 'snow bound' in Reno wih all the mountain passes closed (images of Donner Party come to mind). XYZ the hotel manager went out of his way to check road conditions and made alternate arrangements for us a we had to re-plan our trip. Greatly appreciate the time and effort Cesar made to ensure we were looked after. Much appreciated!
It is so refreshing to FINALLY have a nice new hotel in Reno. This hotel just opened in October and is gorgeous. They have huge rooms, big thick beds and HDTVs! Breakfast is included in the rate, which was very fair. It's barely five minutes from the airport. The staff was also very excited about being new, and their energy rubbed off on me. A home run for this hotel and my first stay here! Thanks!