Family owned hotel, clean, artful and classic decor, great service.
We like that the staff was friendly, the a/c worked amazingly, there was no extra charge, the cleaned your room two times a day, they did not steal anything, and it was a good location if you want to shop or go to coco bongo in playa del carmen
it could use a refrigerate.
The price was great. The hotel was very clean and service was great. It was also conviently located to the beach and town. It is family run and they were very helpful. Although they spoke very little English they seemed to understand or needs.
My only complaint was that the A/C blew directly onto the bed. Once I figured out I needed to divert the output with a suitcase, it was fine.
Great little hotel. Excellent stay for the price, compared to other hotels in the area. They did not have a phone in the hotel, so it made it difficult to meet up with people staying at other hotels, but the room decor was great and I was happy to have stayed there.
We appreciated the dedicated staff, and the immaculate rooms and the immediacy to eating and shopping districts and the beach.
It was a trial to locate, but once found easily found again.
nice staff, nice security, close to Avenida 5th
thin walls therefore could hear television loud next door.
I liked the price and location of this hotel. The proximity to the nearby coastline (Only two blocks) and the nearby places to eat. The hotel was fairly priced compare the the other hotel nearby and I felt very secure at the hotel.