The staff at the reception desk were very courteous and helpful.
All rooms are full of cigarette smoke and as I am very sensitive to smoke it was very hard to get any sleep despite of changing my room to a non-smoking one!
The staff was not wellcoming. they have reservation problems, the fee which they coted was not correct, they tend to increse the price for other thins to compensate the littel reduce price, rooms are sall and tv system not adequet to 5 star, no tee or milk in the room no avelibelity.
Spa price is reasonable.
I arrived having made a booking with you and they submitted another to me with a much higher cost.They confused me with a all in breakfast and club level and was told this is what was booked. Wrong when I checked with my booking and had to sign and pay the higher price of USD 345 plus tax per night. I want the difference paid back to me.
very small rooms , the only good thing is good location near main military hospital
the receptionist was not welcoming at check in, lacks experience.
Internet works well, the gym and swimming pool is really good.
The hotel rooms are old design and the all hotel could you use a freshened up.The rooms don't have a lot of light. Lift are don't feel really safe.
The room temperature was not cold enough. Because some people prefer to sleep in a cold room. But other than that the room was good.
Bathroom to old, at check in no staff to welcome and assist, nobody escort baggage to the room, same on the way out called after 10 min left.
they dont have agood way to welcome visitor
room, food, cleanness