Book Routes Car & Truck Rentals car rentals in Schiller Park

Reviews for Routes Car & Truck Rentals in Schiller Park

Recent reviews

Traveler rating

Wonderful

28

Very good

13

Good

0

Okay

5

Fair

0

Mediocre

0

Poor

63

8.0

I had a good experience with Routes this time. It took 10 minutes to be picked up at the rental center even though it was 1 in the morning. The car was great and when I brought the car back they dropped me at the terminal.Reviewed Apr 26 2024

review from

2.0

Really terrible. It wasn’t made clear that Routes only rent cars to people flying straight in and out of O’Hare, and we were on an extended stay. I’ve never known an arrangement like that. The site is off airport, so had paid to take an Uber there. They tried to charge an extra $10 to drive to Wisconsin. Staff rude and unhelpful, luckily National was able to provide us a deal for the same price, with very friendly and speedy service from the central car hire terminal. I was unable to reach Kayak, no customer service available, no value added.Reviewed Mar 31 2024

review from

2.0

Not much to like. Shuttle took over an hour to pick us up at the airport and when we finally arrived at the off-site location, the agent informed me that our reservation had been cancelled and we needed to rebook through kayak. When I tried to rebook, the daily Rental rate was $358/day vice $37/day when I originally made the reservation. We returned to the airport and used a different rental company.Reviewed Mar 15 2024

review from

4.0

I would like the employee to be more nicer guessReviewed Feb 17 2024

review from

2.0

It was horrible!Reviewed Feb 12 2024

review from

2.0

They sent a text 2 days prior saying I had to be from out of town, with proof of airline ticket. The was not indicated anywhere in purchase process prior. So I just found out right before the need that I had to make another booking somewhere else.Reviewed Nov 16 2023

review from

4.0

More explanation about using personal car insurance before you arrive for pick up. Place is filthy, run down and leaves you wondering. what kind of place is this. Appearance is sketchy looking.Reviewed Oct 15 2023

review from

2.0

Horrendous. Rudest and most unhelpful customer service I’ve experienced in my life. Paid in full when I booked through Kayak, there was zero statement or knowledge about a requirement to have an itinerary in and out of O’hare in order to book. 2 weeks later I’m still trying to recoup several hundred dollars. The folks at the desk that barely spoke to me were beyond rude, disrespectful, and couldn’t care less that I had no vehicle. Do NOT ever use this rental car agency.Reviewed Sep 15 2023

review from

2.0

It was a lie. It was not possible to rent from them as an Illinois resident and that was not captured in the listing.Reviewed Jun 19 2023

review from

2.0

I never got in a car. The staff was extremely rude and agitated and the car they had available had expired plates. I had to go through my bank for a refund because booking.com refused to refund me. Most terrible car rental experience ever.Reviewed Jun 16 2023

review from

2.0

I was charge a different amount at drop off than what was quoted in email and pickupReviewed Mar 15 2023

review from

2.0

Cons:They never rented the car to me. They asked for round trip flights receipts. They told me they have this policy since I couldn’t comply they didn’t rent me the car. I expect a full refund since it wasn’t my faultReviewed May 18 2021

review from

More

• How much does it cost to rent a car from Routes Car & Truck Rentals in Schiller Park?

  On average a rental car from Routes Car & Truck Rentals in Schiller Park costs $40 per day.

• What is the most popular rental car from Routes Car & Truck Rentals in Schiller Park?

  Full-size (Class Full-size SUV or similar) is the most frequently booked rental car type from Routes Car & Truck Rentals in Schiller Park.

• How many car rental locations does Routes Car & Truck Rentals have in Schiller Park?

  Routes Car & Truck Rentals has 1 rental location in Schiller Park. Take a look at our Routes Car & Truck Rentals rental location map to find the best rental cars near you.

• Does Routes Car & Truck Rentals have a car rental location at the airport: O'Hare Intl airport (ORD)?

  No (According to our data)

• Does Routes Car & Truck Rentals offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes