The fridge in the room worked, except that it wobbled. Tha'ts just about the only positive thing about the hotel.
The hotel was an absolute disaster. The business centre, was actually a run-down computer in the lobby, infested with every single kind of worms and malware known to Man - documented and undocumented. The smell in the room was putrefactive. The plumbing in the toilet leaked - we literally swam into the toilet as opposed to what regular people do, which is to walk in there. The staff were not too helpful, and that's definitely an understatement. Housekeeping did a very poor job, IF they actually did anything. All in all, the exorbitant rate of this hotel is completely and utterly unjustifiable. Oh, and it is NOT a 3-star hotel as they claim on the website - it is rated by the Omani Ministry of Tourism as a 2-star hotel.
The best thing about this hotel that during the peak time it offered double rooms for a relatively low cost (compared to other very expensive hotels of the city). The staff is friendly and trying to make up to the bad impression you get the moment you see any of the rooms. Pictures on booking.com show some other rooms or when they were new and well decorated for the pictures. Breakfast is average ok for this type of hotel, but only if you come early. Otherwise everything is eaten and nobody is replenishing.
Generally, we did not like this hotel at all and if given a choice will never stay there again. Because of humid climate there is an awful smell in the rooms and one of the rooms even had black funghus on the wall which is very dangerous for health. Bathrooms are scaringly shabby, furniture is all stained and they put plastic chairs and tables into rooms!!! Linen is yellowish, we had to ask for an extra set to wrap up the bed completely before we could sleep on it.
Nothing as such. One good thing they allowed us to cancel our booking for hte rest of the days and allowed us to move out without any charge
THey wer not prepared. Room was cleaned prior to our arrival. No one to opick luggage. washrooms drains leaking and falling fittings. Cracked bath tray
In general it is OK. Management is helpful when complain. location is fine.
It is not 3 stars it is only 2 stars. It is so under expectations. Old hotel
To be honest i did not like anything. i was forced to take a room as i did not get any available accommodation there. the service is poor the staff is not friendly and looking mesrubale. i had to wait for 30 min just to do check in and get my key. the bed sheet/balnket is very old and i got alergy the day after from it. unbelivable!
better standard than expected
only that it has no pool |
toilet is smelly, no house keeping at all,not even towel change
Good value for money (basic room for good price), spacious room
The bathroom was not as clean as the rest of the room
Easy access,good staff
all of things bad all rooms durty.