Conveniently located 5 minutes away from the Juan Santamaria International Aiport and 5 minutes away to San José downtown. Offers free shuttle service to and from the Airport, golf and others club facilities, 2 restaurants and bars.Spanish colonial architecture features open air walkways and beautiful tropical gardens, with a total of 230 guest rooms. Flight time from New York, five hours and a half; Miami two hours and forty five minutes. Check out time: 12 noon, check in time 3:00 pm. All majors credit cards accepted. VAT tax: 13.00%. Meals tax and tip: 23% Electrical current: 110V. Fire safety systems.
Staff was unfriendly and did not help answer questions clearly.. The pool bar was closed and the "amenities" are really just available through the country club next door
The Location was excellent. We especially liked the proximity to the Hard Rock Café and the shopping mall. The airport shuttle, the free wifi, complimentary luggage storage and having the breakfast included were the key factors in our decision to book this hotel. We originally booked one night and then a separate one night stay in order to tour the Tortuguero National Park, but due to severe flooding in that area we ended up returning early and checked in a night earlier. The staff was very accommodating and helped us to upgrade to a junior suite so that we could "Dry out" from our adventures. Being able to relax in comfort during our last day in Costa Rica really helped to finish our vacation on a positive note!
The hotel was a little dated in it's furnishings and décor. The pool was chilly and had a quite a few leaves in it. The Jacuzzi pool heater was also not working, so it was chilly too. The room (Junior Suite) was nice with plenty of space, but also was a little dated. The Shower that was in the corner Jacuzzi tub was odd, especially because it did not have a curtain or door. Also it was a little awkward to step over the side of the deep tub to get in and out of the shower.
this is a perfect place to spend a night after getting off a plane.
We just stayed for one night, but it was a great stay. The staff were extreamly helpful in getting us organized to fly out the next morning. I LOVE that they have their own IN-HOUSE taxi service. Makes getting out much more stress and hassle free. I wish I would have known that prior as we probably would have gone downtown. As it was, we just went to the Harly Davidson Shop via taxi. I love that the Hard Rock cafe is in the same parking lot (don't eat there though) and the mall is just across the highway (there is an over the freeway walk just down from the hotel). I HIGHLY recommend eating in the hotel at the Quattro (sorry about the spelling, but I have already tossed my receipt) It was really much better quality for the money compared to the Hard Rock food (yuck and high with poor service).
Stayed on 2 Saturdays a week apart. Big Parties and Events going on. Our room was too close to the action. Last night there was an event like senior prom. Kids running through the halls yelling. Nothing seemed to be done to curb the noise. When we finally left after no sleep at 5am, the party goers were still going strong. Front Desk didn't seem too interested in resolving either.