|General||24 hour front desk, ATM on-site, Air-conditioned, Complimentary breakfast, Express check out, Gift shop, Hot tub, Laundry facilities, Long-term parking (surcharge), Non-smoking rooms available, Parking (free), Pool (indoor), Room service, Safe, Storage available, Wheelchair accessible|
|Services||A/V equipment rental, Airport shuttle (free), Babysitting or child care, Business center, Concierge service, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)|
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Very nice helpful staff it was very relaxing and quiet also very clean
The only thing we were right by door so everytime people came in and out we heard it not a huge deal just was a little noisy sometimes. Wish the pool was open a little longerVery clean, breakfast was better than I expected, very helpful and nice staff they were never rude pool was warm and relaxing also
Very clean and welcoming. Staff very helpful and friendly!
The only thing I was a bit disappointed with was our Saturday morning breakfast. There was a good variety of items but no meat (bacon, sausage, etc.) was being served.
Nice location good breakfast it had everything I wanted pool,fitness room and it was a very clean hotel and friendly staff I think it deserves more than two stars.
On the first floor hallway it had a bad odor that should be resolved and not a lot of parking it look like cars on the lot that wasn't being driven taking up space for actual customers.My heat went out in my room but the maintenance man took care of that right away it was a very pleasant stay and I would stay there again and reccomend this hotel to family and friends.
Clean,comfortable.They offered coffee,hot chocolate anytime you wanted it in the lobby area.Free parking,good location,friendly staff.
Happy with everything...Excellent value,nice breakfast with waffles,sausage links,ect.
I really liked the location and the free shuttle service to and from the airport. Also, the breakfast was fantastic as well as the cleanliness of the room throughout our stay.
Clean, well furnished, good breakfast!
NoGreat location for airport access and using shuttle to access public transportation
Excellent service, friendly staff, 24 hour coffee or tea in the lobby, courtesy muffins at reception (great to stuff in purses or packs for long days of sight-seeing).
It's pretty far from downtown. The shuttle bus to the airport and subsequent Blue Line was great, but time-consuming. The over all trip took about an hour each way. And the toilet flush sounds like an airplane toilet... just sayin'The hotel was great! Friendly, helpful staff, breakfast was really yummy (the make-your-own waffle station was very popular!), and at a fantastic price. If you're an early riser you won't even mind the commute. The Blue Line to O'Hare and the shuttle bus to the hotel run 24 hours. But, if you're not a morning person and can spare the cash, then you should stay closer to downtown.
Hotel was very clean, and rooms were just as pictured. The pool & hot tub were nice. The breakfast was delicious, many healthy & hot options! Would certainly return if ever in that area again.
The innitial smell in the hallway, was rather smokey, which made us nervous. But the rooms smelled smoke free. Turning in from the highway was a bit odd, tricky, but once we figured it out it was fine.Hotel rooms were very clean which was a releif. The hallway smell was a little smokey when we first walked in which made us nervous at first, but the rooms were smoke free! Rooms were just as pictured. A bit on the small side, but nice. Beds were comfortable. Pool & hot tub were nice, clean. The breakfast was delicious, many healthy & hot options! Turning in off of the highway was a bit tricky at first, but once we figured it out it was fine. After reading all the positive reviews and choosing this hotel, would certainly return! We stayed for a long weekend in ...
The staff were the friendliest and most helpful people I have encountered at any hotel. I was very impressed at how often they went out of their way to help me and answer my questions. The room was rather small, but very well situated.
The pool was not heated. It was rather cold, but my preschooler wanted to swim despite the temperature. I am very glad they had a hot tub.Overall, the hotel is very nice. I was concerned about the airport being near by, but I never noticed any noise from the aircraft.