|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Cribs available, Express check out, Gift shop, Laundry facilities, No smoking, Non-smoking rooms available, Parking, Pool (indoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible|
|Services||A/V equipment rental, Babysitting/child services (surcharge), Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Spa, Wedding services|
|Internet||Internet (surcharge), WiFi (surcharge)|
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Excellent, 4,309 reviews across the web
|Hotel||Hotel is great. 85% of the guests liked it.|
|Service||87% found the |
|Beds||83% said the |
|Room Cleanliness||75% said |
|Hotel Building||Building is pleasant.|
|Internet Prices||61% thought it was |
|Hot beverages||For only 64%, the |
|Price||Price is too high. It had 52% negative mentions.|
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Horrible horrible beds. Worst bed I have ever slept on at a hotel. For the price they should have much better mattresses and sheets.
The location was great which is why we chose it.
On this trip there was a convention and the jingle bell run so not only was the hotel extremely busy (which is to be expected at christmas time. There were kids running and screaming in the hallways. I know that this is not an issue about the hotel
Location is amazing!
I don't understand why they would still have any full size beds instead of queen.This is the place to stay if you're planning a downtown weekend. Just about anyplace you might want to go is within walking distance. The parking is expensive but there are several indoor garages within a block or two. Staff was very courteous and helpful.
awesome room. The clerk that checked us in was super friendly.ade sure we got a great room
not at allGreat location. superior facility
Good location for walking down to the stadium. Room & bed was comfortable. Ease of check in and friendly staff a plus.
No refrigerator.I would recommend this hotel. Rooms are comfortable and tastefully furnished.
The room is clean and comfortable. The lobby is spacious and the indoor pool is nice. The hotel is right at the center of the shopping area and convention center.
The snacks in the hotel room look old. I did not want to eat it even if they were free. I did not expect soap bars in the shower. A hotel like this should all be using body wash gels.
Really convenient downtown location, easy check in (they even let us check in early).
Nope everything was great!
Good location, nice beds, clean
Pretty busy, couldn't self park.
Location and quality of the rooms. The woman who checked us in was exceptional. Very nice and professional in spite of the fact that they were extremely busy.
The room itself was too warm and it is difficult to cool it down. I like the room very cold when sleeping.
The location was great; you're in the downtown hub.
If there is one thing I were to pick on, it was that we had to pay for wi-fi (roughly $10/night) for our room. Wi-fi is readily available in the lobby, and there is a business center, so it wasn't a huge ordeal.The service was great right from the get-go! The front desk person upgraded us to a nicer room (with a view) in the newer tower of this hotel. The valet service was quick & prompt. Our stay at this hotel was very pleasant, we would defintiely come back.