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One location in South Bend
One location in South Bend
Filters
Reviews
8.0 Very good
Jan 2024
10.0 Wonderful
May 2017
Pros:
Desk agent very prompt and friendlyCons:
Gave us free upgrade2.0 Poor
Apr 2017
Pros:
Nothing.Cons:
After arranging for the rental several days in advance and prepaying, I arrived to pick up my rental only to find that they did not have a car available for me. Instead I was offered my pick of dirty vehicles that had not been cleaned or refilled. Ended up going to Hertz and spending more money to rent a car spur of the moment but at least they had cars.10.0 Wonderful
Mar 2017
Pros:
Upgrade for freeCons:
Nothing9.2 Wonderful
Mar 2017
Pros:
Price. Bringing the car to the front. Quality of car.8.8 Very good
Feb 2017
Pros:
Friendly customer service agents.Cons:
Too many hidden fees. Just use bottom line pricing when quoting costs.One location in South Bend
Filters
Reviews
5.6 Fair
Sep 2019
Pros:
YesCons:
Your website is misleading on the vehicle size. I wanted a chevy impala sized vehicle - emailed confirmation stated "chevy impala" . But at desk to pick up car i would have had to pay more for that class.. Clearly a bait and switch tactic. Wont use kayak again.10.0 Wonderful
Jul 2019
Pros:
Staff was great, very smooth rental processCons:
car had a slight fragrance smell from cleaning products3.6 Poor
Aug 2017
Pros:
Pick up and drop off was very simple and easy.Cons:
Didn't receive the type of car that I reserved. The vehicle had recently been smoked in and smelled nasty!!!!