Not at all.
I love the new Lobby.
The staff were extremely friendly
The hotel is in desperate need of room renovations. It looks like something out of the late 90's.
Wait staff were cordial and knowledgeable. The hotel was clean.
Mattress was uncomfortable
Construction was going and to get to the hotel you would have to go around the back way which took you way out of the way BIG INCONVIENENCE.
The staff were very polite.
The hotel was not easy to access due to construction on the road leading to the hotel, making the road a one way street,you needed to go 2.3 miles out of the way. Only one elevator was working, creating up to 4 minute waits. holes in walls, mold in tub.
Staff was excellent and friendly. Very Helpful.
Pool closed at 11pm.
It's under construction!
Amazing customer service & beautiful room!
Construction in the area makes it difficult to get to the hotel
Lobby was newly renovated
Everything smelled like marihuana
The room was a good size and the bed was comfortable. The pool was the perfect temperature.
Business center was being remodeled, so there was no computer or printer to use. The staff seemed to be constantly trying to get tips, and they took away the complimentary coffee daily at 9 am, suggesting I buy coffee in the restaurant. No free breakfast.
The proximity to the venue that I was attending was very good.
There was a long wait time for the elevator due to construction. This was very annoying. Outside of the hotel, there was construction making it difficult to get to the hotel.
The staff was very friendly.
The inconvenience of only having 1 running elevator. The fact that the road is completely being worked on in front of the hotel(very dangerous I must say).
Great clean hotel.
The construction on the street getting to the hotel was annoying.
Very hard to get to the hotel using mapquest or hotel staff instructions. Sewage backed up in my sink. Leaving a very foul odor in my room, and one of two elevators not working even though there was a reunion at the hotel.
Elevator broken. Couldn't get extra cot. Staff was not friendly.
The rooms were dingy and old. Did not match the look of the lobby. There was a dehumidifier and large fan blowing outside our room
The elevator was broken, the one that worked took 15-20 min
On going maintenance, road work at the access
no coffee in lobby like the web says, dirty sheets, dirty hotel, bad roads getting there,bad enough to ruin your car, under going construction or remodeling in lobby trash in parking lot ciggeretts all over the front entry, nasty dirty filthy
remodeling was done since previous stay
room was great
Road to hotel,worst in michigan. Hotel lobby was under construction.
They were clearly undergoing renovations and the staff was working HARD to overcome the challenges it presented. The place was well kept, the prices are reasonable and the staff was hardworking.
Staff was nice.
Lobby being renovated & as result, business center not available. Poor planning. I was depending on using biz ctr. My room was on 5th flr, & ice maker was out of service w/sign go to 6h flr. It too was out of order. Very poor again. Difficult location.
Clean with a friendly staff
The road out front is one of the worse in Michigan.
My cousin was being ordained as a minister family
Hotel has a good location off the freeway, secure elevator, decent sized room.
Hotel lobby, restaurant, and bar were under renovation and I was not expecting this. This is understandable as the facilities were a bit dated, especially in terms of rooms. Could easily hear noises next door.
staff was friendly
this hotel was under construction and work being done as you walk through
The location was ideal for where I needed to be personally.
The hotel is being renovated so there is no bar. The bed was extremely uncomfortable. The furniture in my room was dirty.
the location was right off the highway so it was easy getting on and off. the room was clean and the staff was friendly. overall pleasant stay.
the hotel was going through some renovations and we could not use all of the exits in the hotel.
The room was very nice and clean when I first got into it. The pool was nice and the workout area. The facility over all was very clean and well maintained.
The staff were rude to my family. They kept bothering us when we never bothered them.
The friendliness of the employees.
My room was dirty. Things were on the floor, under the tv. Curtains didn't close. Smelled like cigarettes in the hallway. Didn't look like you would expect a Marriott with 1 star to look like especially since it was suppose to be a 3+ star.
Hard to find
The bed was very comfortable. The room was nice overall
Very hard to get to. Room needs a refrigerator & microwave. No side entrances.
Nothing it didn't even have a jacuzzi
The room was very small
Location and overall estitcs
Room was not cleaned at all. Couldn't even make coffee because supplies were not replenished.
I like the supervisor
I did not like part of security
Th we one bed when I wanted two the having to change rooms in the middle of the night multiple times ,the heat nit working in one room and the next morning having to wait on the shower to be fixed
The hotel did advertise for having a swimming pool. When we got there, we were told it's closed for the season!!!!!!!!!!!!!
proximity to my parents home
It was not that clean. Staff was busy on personal devices. And I learned when I got to the hotel I needed to be 21 or older to stay alone - I am 20 years old, home from college/living in Canada. I now must warn all my friends and family was below average.
Pool was not available, rude staff, poor location
Location was good room satisfactory
They didn't inform us kitchen was going to down for repair for 3 days and the pool was down for 3 days. No restaurant for miles
Staff was very nice.
Yes, we had bed bugs in our bed.!
Bed bugs were found in our room.
The location, tyevroom was nice but they did not give me the room i liked because I booked through a third party
The staff and how they treat you as a guest going through a third party
The location was 9 miles from the function I was to attend.
The Shower curtain had black mold all over it. They gave us only 1 bar of soap for the two of us and no bars of soap to wash our hands. This was definitely not a 3 l/2 star hotel and will probably not use price line again.
Room and hallway was filthy.room was by laundry rm.staff said when you purchase rm at discount you get there worst room or what is left
Nothing, totally dissappointed with the night shift check in clerk named Anderson, she was point blank rude! I asked for a non first floor room 7 times before she all of a sudden found a room on the second floor. Very Very rude for no reason.
The night clerk named Anderson who checked us in claimed she would not offer breakfast vouchers because she has 4 kids in college and cant lose her job so 'she can give me some eggs'. Total effing moron! This is Marriott?????????? More like Motel 6!
Your website was very easy to operate and we look forward to booking our next venture.
I picked this hotel because of its above-average ratings, and was still pleasantly surprised by the: - clean rooms. shower curtain smelled brand new. - desk staff. very detailed explanation of all the hotel's amenities when I checked in. - modern decoration. - indoor pool/hot tub. - immaculate workout area. I only used cardio equipment, with its own TV attached. Complimentary towels and (if you ask the front desk) earphones. - room service. I received a burger with cheese when I'd asked for plain, and at least three different people called me to apologize including the restaurant supervisor, and they gave me free dessert. - even the laundry staff were friendly, extroverted. - nice bar off the lobby if you want to have a drink and watch a game. - complimentary fruit and newspaper available in the lobby. - snack bar open all night (and the workout area). - strong free wi-fi signal. - hi-def TV. The only thing my room lacked was the ability to have a wired internet connection. I needed it because my company laptop requires a secure connection. I walked down to the business center and plugged in, which worked out fine. If I'm back in Detroit I'm keeping this place in mind!!
The Hotel was warm and friendly, and I felt comfortable.
Marriot Detroit Southfield I was extremely happy with Marriot Detroit Southfield. Staff was knowledgable on events going on that week. The hotel was very clean. I travel all over the country and this was one of the nicer ones. I highly recommend this hotel
Check in was smooth & front desk staff very friendly/helpful. Pool & hot tub were nice; bed was uncomfortable--mattress definitely needed to be replaced, although my daughter slept well. Linens & room decor was very nice; bathroom was spotless. Was disappointed there was no free continental breakfast (on-site restaurant menu for dinner @ check-in & breakfast next day was pretty pricey!), although there are plenty of restaurants closeby & the staff provided a printout of restaurants with directions. I would definitely stay again.
Very nice hotel. Clean, non-smoking, nice amenities. Friendly, helpful staff. Had a comprehensive list of restaurants within 15 minutes drive, sorted by menu type;American, Italian, Chinese, Thai, etc..
Hospitality was wonderful. The young lady at the front desk, Ebony, makes you feel as if you are a guest in her home. As Arnold said in his movie: 'I'll be back!' And the hotel has Ebony to thak for that....Clean rooms, wonderful house keeping staff, great food and more. The only thing lacking was a shuttle to and from the airport.