The Swan

The hotel features two on-site restaurants offering a wide variety of choices. The Still Room serves made-to-order dishes and award-wining drinks, in a relaxed space, while the Tap Room combines a wide selection of beer with informal pub-style grub. Guests also get to enjoy an inventive buffet for breakfast and a refreshing afternoon tea served in the drawing-room—complete with a butler.

The guestrooms are outfitted with handmade furniture and decorated with a fresh seaside palette that’s enhanced by warm amber lamps and bold prints. Standard room features include smart TVs, wireless Bose speakers, coffee making facilities, free WiFi, dryers, bathrobes, and other bathroom amenities. Cots are available on request.

Guests have consistently praised the hotel for being very clean and welcoming, with efficient housekeeping staff and well-equipped rooms. Some guests have also appreciated the little details like Christmas tree in the room, arrival dessert plate, and fruit, which added to their overall positive experience.

Guests have highlighted the very helpful and friendly staff, the attentiveness of the waiting staff during breakfast, and the welcoming and friendly staff who made their stay relaxing. Some guests have also mentioned the attentive staff, well-staffed and comfortable hotel, and the staff going the extra mile to make special occasions memorable.

Guests have appreciated the hotel's great sized car park, easy parking, and the location with on-site parking, which was a huge bonus for them. However, some guests have mentioned early morning noise from the Adnams brewery and non-existent Wi-Fi in the room, which impacted their stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or market square comes highly recommended.

Guests noted that the room sizes vary, so if space is a priority, it's advisable to inquire about the room dimensions before booking.

The hotel's proximity to Southwold Lighthouse, Southwold Beach, and Southwold Pier makes it an ideal base for exploring these attractions. Guests can plan their itinerary to include visits to these nearby points of interest.

While the hotel offers two on-site restaurants, some guests found the pricing at the Tap Room to be high. It's suggested to explore dining options in the surrounding area for variety.

Some guests mentioned receiving complimentary gin upon arrival. It might be worth checking if there are any special offers or perks included with the stay.

A few guests experienced noise issues, such as kitchen extractor noise in the morning and squeaky floorboards. Light sleepers may want to inquire about potential noise disturbances.

Guests appreciated the amenities like smart TVs, wireless Bose speakers, and coffee making facilities. It's recommended to confirm the availability of these features in the chosen room category.

For guests with mobility concerns, it's advisable to inquire about the accessibility features of the rooms and the hotel premises to ensure a comfortable stay.

While many guests enjoyed the breakfast, a few mentioned longer wait times. Planning for potential busy periods or considering alternative breakfast options could be beneficial.

The majority of guests praised the friendly and helpful staff. Engaging with the staff for recommendations and assistance can enhance the overall experience.