Wagners Hotel Im Frankenwald

The hotel offers a variety of food options with a large and extensive breakfast buffet and a lovely terrace. Additionally, the restaurant serves perfect cuisine at a reasonable price.

The hotel's wellness and restaurant area is a highlight, offering a great sauna, both indoor and outdoor pools, and a large breakfast buffet with loads of selections. The terrace provides a lovely setting for dining.

The rooms are described as very comfortable, with modern bathrooms, nice balconies or terraces, and a large and extensive breakfast buffet. However, some guests mentioned that the beds were not quite comfortable and the pillows were not satisfactory.

The hotel's swimming pool and sauna are highly praised, offering a warm swimming pool, a great steam room, and a splendid swimming pool. The sauna area is described as really great.

The hotel's customer service is highlighted by the super nice reception and cleaning staff, as well as the pool staff. However, some guests mentioned slow and inattentive service in the restaurant, as well as issues with room allocation and communication.

Some guests recommend booking a room with a balcony facing the forest for a comfortable and scenic experience.

Guests enjoyed the restaurant's special cuisine, particularly the pork dish, and found the breakfast buffet extensive with plenty of selections.

The sauna area and both indoor and outdoor pools were highlighted as great features by several guests.

Some guests experienced poor customer service, including being given an apartment 15 km away from the hotel, leading to inconvenience and disappointment.

The reception staff, cleaning ladies, and pool staff were praised for their friendliness and helpfulness, creating a positive guest experience.

While the food received positive feedback, some guests mentioned slow and inattentive service in the restaurant, affecting their overall dining experience.

Guests appreciated the comfortable rooms and modern bathrooms but found the beds and pillows to be less comfortable, and some experienced issues with heating control.

The breakfast was described as tasty with a lot of choice, but the hotel was noted to be a little outdated, and guests missed having bathrobes for the leisure center.

Some guests experienced confusion and inconvenience due to poor communication about the location, leading to unexpected changes in accommodation and facilities.

The hotel provides informative flyers about daily weather, dinner specials, and local events, adding value to the guest experience.