The Palace of the Lost City

5 stars
PO Box 308, Sun City Resort, North-West, South Africa
Sun City Resort, South Africa
+27 145 574 307
8.1
Very good
based on 1592 reviews
1,592 reviews
Thu 7/9
-
Fri 7/10
2 guests, 1 room
Deals from
$382
/Cheapest rate per night
Room type
Provider
Nightly total
Luxury room, bed type unknown
$382
Standard room, bed type unknown
$409
Superior room, bed type unknown
$468
33 more The Palace of the Lost City deals
33 more The Palace of the Lost City deals
Lobby
Other
Lobby
Other
Other
Other
Bar
Pool
Other
Lounge
Bedroom
Other
Outdoors view
Bar
Other
Banquet hall
Restaurant
Banquet hall
Other
Other
Other
Other
Restaurant
Other
Hallway
Other
Other
Gym
Shop
Photos of The Palace of the Lost City
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Palace Of The Lost City At Sun City Resort was created in 1992 and has been a popular destination in South Africa ever since. The property sits on an extinct volcanic location in the Pilanesberg Mountains and provides guests with a range of luxury amenities and services. This large 5-star property has 335 rooms. It is family-friendly and offers on-site parking, including valet parking, for an added fee.

The hotel and the rooms have décor that is reminiscent of the wild landscapes of Africa. Guests can choose from a range of rooms that feature amenities like free WiFi, room service, TV, minibars, private bathrooms, coffee and tea making facilities, daily housekeeping, a phone, desk, air conditioning, connecting rooms, turndown service, and a ceiling fan. In-room childcare is available for a surcharge.

In the mornings, from 6:30 AM to 11 AM, guests are offered a complimentary buffet breakfast. The property offers several on-site eateries including Crystal Court, The Grill Room, Plume, Tusk Bar & Lounge, and The Palace Pool Deck. The property has a swimming pool, lazy river, poolside bar, waterslide, a 24hr front desk, business center, dry cleaning/laundry service, and a porter. Free airport transportation is available, as well.

Guests who stay at the property will find nearby golf at Lost City Golf Course, and they can take excursions into the Pilanesberg National Park. The property is close to many areas to dine, as well, including Ocean Basket Sun City, The Brew Monkey, and Steers.

8.1
Very good
1592 reviews

Latest deals for The Palace of the Lost City

Thu 7/9
-
Fri 7/10
Luxury room, bed type unknown
$382
nightly with fees
Luxury room, bed type unknown
$383
nightly with fees
Luxury room, bed type unknown
$399
nightly with fees
Luxury room, bed type unknown
$405
nightly with fees
Standard room, bed type unknown
$409
nightly with fees
Standard room, bed type unknown
$435
nightly with fees
Luxury room, 1 twin bed
$442
nightly with fees
Luxury room, bed type unknown
$446
nightly with fees
Luxury room, bed type unknown
$455
nightly with fees
Luxury room, bed type unknown
$479
nightly with fees
Luxury room, bed type unknown
$482
nightly with fees
Luxury room, bed type unknown
$491
nightly with fees
Luxury room, bed type unknown
$526
nightly with fees
Luxury room, bed type unknown
$537
nightly with fees
Luxury room, bed type unknown
$605
nightly with fees
Standard room, bed type unknown
$608
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Palace of the Lost City

  • Private beach
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Business center
  • Free toiletries
  • Child pool

Things to do

  • Beauty salon
  • Wildlife viewing
  • Gift shop
  • Casino
  • Game room
  • Golf
  • Shopping
  • Pool table
  • Archery

Services and conveniences

  • ATM on-site
  • Business center
  • Currency exchange on-site
  • Room service
  • 24hr front desk

Basics

  • Internet
  • Wi-Fi
  • Fan
  • Air-conditioned
  • Free toiletries

Pool and spa

  • Sauna
  • Spa
  • Outdoor pool
  • Water slide

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar
  • Coffee machine

General

  • Slippers
  • Interconnected room(s) available
  • Storage available

Family friendly

  • Babysitting/child services (surcharge)
  • Playground
  • Child pool

Outdoor

  • Private beach
  • Garden

Laundry

  • Laundry facilities
  • Laundry service

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Parking and transportation

  • Parking

Accessibility and suitability

  • Elevator

Bathroom

  • Hairdryer

Workspace

  • Desk

Reviews of The Palace of the Lost City

8.1
Very good
1592 verified ratings
Wonderful
726
Very good
266
Good
242
Okay
139
Fair
110
Mediocre
51
Poor
58

Summary of reviews

Guests say
Guests are impressed by the hotel's luxurious atmosphere, beautiful surroundings, and superb breakfast options. Many highlight the unique palace-like experience and good hospitality from staff, with some staff members going the extra mile. However, several guests feel the hotel does not offer good value for the high price, citing issues with maintenance, service inconsistency, and outdated rooms. Despite some negative experiences, the overall ambiance and breakfast remain standout positives.
AI-Generated from customer reviews
Atmosphere8.5 out of 10
Breakfast8.5 out of 10
Service5 out of 10
Value for Price3.5 out of 10
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Location

PO Box 308, Sun City Resort, North-West

What's nearby

  • Lost City61 yd
  • Valley of Waves193 yd
  • Lost City Golf Course396 yd
  • The Waterworld Picnic Lawn0.8 mi
  • Kwena Crocodile Farm1.5 mi
  • Moruleng Stadium13.8 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Palace of the Lost City

Low season

High season

Average price (weeknight)

Average price (weekend night)

July
March
$463
$542
Cheapest month to stay with an average 13% drop in price.
Most expensive month to stay with an average 43% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Palace of the Lost City

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Palace of the Lost City

  • If you’re after a cheap room at The Palace of the Lost City, then you should consider staying during the low season. The cheapest deals can generally be found in July and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Palace of the Lost City, plan to stay on a Wednesday or Monday. The most expensive day is usually Saturday.
  • The cheapest price a room at The Palace of the Lost City was booked for on KAYAK in the last 2 weeks was $428, while the most expensive was $439.
  • How long should you stay at The Palace of the Lost City? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at The Palace of the Lost City

  • What amenities at the Palace of the Lost City at Sun City Resort are suitable for families?

    The Palace of the Lost City at Sun City Resort offers a wide range of amenities that cater specifically to families, making it an ideal location for a family vacation. Some of the amenities that are particularly suitable for families include babysitting services, a children's pool, a playground on site, and a children's club. The babysitting services are available at a surcharge for parents who want to enjoy some time alone while their children are well cared for by professional babysitters. The children's pool is a safe and fun place for kids to splash around and enjoy the water.

  • Why should couples stay at the Palace of the Lost City at Sun City Resort?

    There are several reasons why couples should consider staying at the Palace of the Lost City at Sun City Resort. The Palace of the Lost City has an excellent spa that offers a wide range of treatments, from facials to massages. Couples can enjoy a massage together using hot stones and essential oils, which is an excellent way to relax and unwind. In addition, the hotel is situated within a nature reserve, offering guests breathtaking views of the surrounding game reserve. Couples can take a walk in the reserve in the morning or evening, experiencing a truly serene and romantic environment.

  • What services can business travelers enjoy at the Palace of the Lost City at Sun City Resort?

    The Palace of the Lost City caters to the needs of business travelers with its world-class facilities, such as meeting rooms, conference center, and business center. The meeting rooms are equipped with state-of-the-art audiovisual equipment to ensure that presentations run smoothly. The conference center can accommodate large corporate events or exhibitions. The business center provides secretarial services, photocopying, faxing, and printing services for those who need to work while on the go.

  • What entertainment options are available at the Palace of the Lost City at Sun City Resort?

    Some of the entertainment options available at the Palace of the Lost City at Sun City Resort include a game room, a casino, and a nightclub. The game room has a wide range of games, from classic pinball machines to modern digital games. It is a perfect place to challenge your family and friends or just spend some time playing your favorite games. The casino is one of the main attractions at the resort, catering to those who want to experience the thrill of gambling.

  • What is the best room to stay in at the Palace of the Lost City at Sun City Resort?

    The Palace of the Lost City at Sun City Resort offers a variety of luxurious rooms and suites, but one of the best options for those looking for a premium experience is the superior suite. The superior suites are spacious and exquisitely furnished, featuring a large bedroom with a king-size bed and a separate lounge area with comfortable seating and a dining table. The suite also offers a private balcony or patio with stunning views of the gardens or pool area. In addition, the marble bathroom is fitted with a freestanding bath, walk-in rain shower, and double vanity, while the suite also includes a dressing room with ample wardrobe space.

  • Where is The Palace of the Lost City located?

    The Palace of the Lost City is located at PO Box 308, 0.5 miles from the center of Sun City Resort. Lost City is the closest landmark to The Palace of the Lost City.

  • When is check-in time and check-out time at The Palace of the Lost City?

    Check-in time is 2:00 PM and check-out time is 11:00 AM at The Palace of the Lost City.

  • How far is The Palace of the Lost City from the airport?

    The Palace of the Lost City is 5 miles from Sun City Resort Pilansberg. The Palace of the Lost City is 66.2 miles from Johannesburg Lanseria.

  • Does The Palace of the Lost City have a pool?

    Yes, The Palace of the Lost City has a pool onsite.

  • How does KAYAK find such great The Palace of the Lost City hotel deals?

    KAYAK scours the web for all room deals available at The Palace of the Lost City in Sun City Resort and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Palace of the Lost City and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Palace of the Lost City.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
33% cheaperThe Cascades Hotel at Sun City Resort7.5 Good (1,213 reviews)0.45 miOutdoor pool, Fitness center, Coffee machine$256+
4-star hotel
33% cheaperSoho Hotel & Casino at Sun City Resort7.3 Good (448 reviews)0.58 miOutdoor pool, Fitness center, Restaurant$256+
3-star hotel
63% cheaperThe Cabanas Hotel at Sun City Resort7.7 Good (1,771 reviews)0.73 miPrivate beach, Outdoor pool, Fitness center$143+
2-star hotel
30% cheaper
The Cascades Hotel at Sun City Resort
0.52 miPrivate beach, Restaurant, Room service$268+

Cheapest

See cheapest stays in Sun City Resort
3-star hotel
63% cheaperThe Cabanas Hotel at Sun City Resort7.7 Good (1,771 reviews)0.73 miPrivate beach, Outdoor pool, Fitness center$143+
5-star hotel
33% cheaperThe Cascades Hotel at Sun City Resort7.5 Good (1,213 reviews)0.45 miOutdoor pool, Fitness center, Coffee machine$256+
4-star hotel
33% cheaperSoho Hotel & Casino at Sun City Resort7.3 Good (448 reviews)0.58 miOutdoor pool, Fitness center, Restaurant$256+
2-star hotel
30% cheaper
The Cascades Hotel at Sun City Resort
0.52 miPrivate beach, Restaurant, Room service$268+

Most recommended

See most recommended stays in Sun City Resort
3-star hotel
63% cheaperThe Cabanas Hotel at Sun City Resort7.7 Good (1,771 reviews)0.73 miPrivate beach, Outdoor pool, Fitness center$143+
5-star hotel
33% cheaperThe Cascades Hotel at Sun City Resort7.5 Good (1,213 reviews)0.45 miOutdoor pool, Fitness center, Coffee machine$256+
4-star hotel
33% cheaperSoho Hotel & Casino at Sun City Resort7.3 Good (448 reviews)0.58 miOutdoor pool, Fitness center, Restaurant$256+
2-star hotel
30% cheaper
The Cascades Hotel at Sun City Resort
0.52 miPrivate beach, Restaurant, Room service$268+

Good to know

Value for money

Distance to city center

7.3
0.5 mi

Everything you need to know for your stay in Sun City Resort