Whiz Residence Darmo Harapan Surabaya - Chse Certified

The hotel offers daily housekeeping, face masks for guests, physical distancing rules, hand sanitizer in guest accommodation, and disinfection of high-touch surfaces to ensure a safe and clean environment for guests.

Yes, the hotel provides free parking for the convenience of guests.

The hotel offers packed lunches, special diet menus, and the option for food to be delivered to guest accommodation, providing a variety of dining options to cater to different preferences.

The hotel ensures cleanliness by providing housekeeping services, disinfecting guest accommodations between stays, and sanitizing all plates, cutlery, glasses, and other tableware.

The high season is in August, offering an ideal time to experience the hotel's spacious rooms and exceptional location, while the low season in September may provide more affordable rates for travelers.

Some guests reported issues with room cleanliness and maintenance, including bugs and cracked facilities. It may be advisable to inspect the room upon arrival and request a change if necessary.

Several guests experienced discrepancies between the facilities advertised and those provided. It's recommended to confirm the availability of specific amenities, such as washing machines and balconies, upon check-in to avoid disappointment.

Despite some negative feedback, the junior suite was praised for its spaciousness and comfortable bed. Consider booking this room type for a more enjoyable stay.

The hotel's location offers proximity to various attractions, including Surabaya Town Square, BG Junction, and Tunjungan Plaza. Take advantage of these nearby places for leisure and entertainment.

Families traveling with children may appreciate the spacious three-bedroom house available at the hotel, which also features a small kids' area for added convenience.

While the hotel's spacious rooms were commended, some guests suggested that renovations might be needed. It's worth inquiring about the latest updates and renovations to ensure a more modern and comfortable stay.

Although the hotel offers spacious accommodations, some guests noted limited breakfast options and a small breakfast area. Consider exploring alternative dining options for breakfast if variety is a priority.

The hotel provides an airport shuttle service, making it convenient for guests arriving by air. Take advantage of this service for a hassle-free transfer to and from the airport.

The hotel offers increased accessibility and wheelchair-accessible units. Guests with specific accessibility needs should verify the availability of these features when making a reservation.

Guests appreciated the green spaces, swimming pool, and supermarket near the hotel. Take advantage of these facilities for added convenience during your stay.