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Passenger van | $66/day |
Premium SUV | $133/day |
5 locations in Takoma Park
Filters
Reviews
10.0 Wonderful
Apr 2024
2.0 Poor
Jan 2024
7.2 Good
Jun 2020
Pros:
The pick-up staff was not friendly. the drop-off staff was very friendly. Also had a problem with pairing phone with media system. Had to go back. Thomas was extremely patient and helpful.9.2 Wonderful
Mar 2019
Pros:
Staff friendly and efficient. No wait when picking up or dropping off the rental.Cons:
Needs more onsite parking designated for Enterprise.10.0 Wonderful
Jul 2017
Pros:
We reserved a car for a busy holiday weekend. Enterprise was awesome. They called us two days before to confirm and start check-in, and they advised us to show up super early to avoid any lines (which we did). During our trip, the car got dinged in a parking lot. Enterprise didn't charge us anything and helped us file a claim with our insurance company. Really great customer service all the way through. Plus the car was beautiful and clean.8.0 Very good
Jan 2017
Pros:
Pretty decent experience overall. No problem getting my vehicle nor dropping it off.Cons:
The vehicle came with an issue that I was unaware of until about 10 hours into my trip. The tail light was not working, but you know, I didn't get pulled over, and when I told them of the issue, they said even if I got a ticket they would've taken care of it. So I guess it's still pretty good.2 locations in Takoma Park
Filters
Reviews
2.0 Poor
Feb 2024
8.0 Very good
Sep 2022
7.6 Good
Oct 2020
Pros:
Staff was wonderful. Unfortunately Budget doesn't provide the location with vehicles for the day until two hours before the site opens for business, so there was a long delay from check-in until my rental was ready.Cons:
Turnover could be improved for cleaning vehicles by either having more staff or providing vehicles to be sterilized earlier.7.6 Good
Dec 2019
Cons:
Rates are slightly high when you consider zip car doesn’t charge you for gas.8.0 Very good
Oct 2019
Pros:
Staff was very helpful. Check-in was smooth.Cons:
I was surprised to learn they only had SUV's available when I arrived. It still worked for me.8.8 Very good
Sep 2019
Pros:
Excellent staff!2 locations in Takoma Park
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Reviews
4.0 Mediocre
Jul 2020
Pros:
Staff friendly.Cons:
The car was not clean when I picked up. I saw visible fingerprints on GPS screen, crumbs in the cup holder, and stains on both front seats. About 45 min into my 4 hour drive back to NY, the “!” Icon began to flash indicating the back right tire was low on air. I don’t typically drive so had no idea how to put air in tires or how much. Called Roadside assistance and was on hold forever. Luckily a cop pulled up at the gas station and was able to help me. These things should be checked before customers drive off w the cars. During COVID pandemic I feel that cleanliness should be a priority!10.0 Wonderful
Dec 2018
Pros:
Friendly and quick service4.0 Mediocre
Sep 2018
Pros:
Quick drop offCons:
Car smelled like cigarettes2.0 Poor
May 2018
Cons:
Only 5/6 of a tank when I took the car (already down the road when I realized). Then they charged me a full extra day and $30 damage waiver when I brought the car back a couple hours late.10.0 Wonderful
Apr 2018
Pros:
car size . Luckily no line in Payless for pick up - Not the case for AvisCons:
car rental return process - confusing signage and long shuttle ride to get back (on the last stop - Terminal C)10.0 Wonderful
Feb 2018
Pros:
Jamie was wonderful. I'd reserved the car for 7 a.m. but was dropped off by my Uber before 6:45. Jamie saw me outside in the chilly weather, went and got the car for me and let me start my rental a little early. Excellent customer service.One location in Takoma Park
Filters
Reviews
10.0 Wonderful
May 2021
Pros:
The staff was exceptionally helpful. They were low on cars and initially going to "upgrade" me to a crossover, but when I stressed the fuel economy they turned around a car in minutes that had been returned since I showed up. And then, when I returned after 6 pm (but before the staff left), they accepted the vehicle without question. I also really appreciated that by paying in advance (not sure if a regular Hertz thing or just a limited thing) I was able to save a significant amount over other local competitors that I've used previously. Even with the more limited hours of this small shop, I would definitely consider using this Hertz location again.4.0 Mediocre
Feb 2021
Pros:
Morning staff was friendly.Cons:
No receipt given. Contacted the general customer number who said they would email it 5-10 minutes. It never arrived. They never did. NO RECEIPT. Not the day of. Not the day after. N8.0 Very good
Nov 2020
Pros:
Good staff, super easy pick up and drop off, nice vehicle.Cons:
a little cleaner10.0 Wonderful
Jul 2020
Pros:
The staff was very professional and pleasant.......the Manager was very helpful.9.2 Wonderful
Jul 2017
Cons:
The rental office is on a busy main street, and the pick up/drop off usually requires double parking. The staff is used to this and handles the challenge adroitly, but as renter dropping of a car, it was a little nerve-wracking.7.2 Good
Apr 2017
Pros:
I thought it was a fair price for a day rental. The car was clean.Cons:
I had to wait a pretty long time for the service rep to go and get the car. Both reps were out of the building to get cars for other customers. They should find a closer holding lot.Along with an 8 passenger van, rental companies in Takoma Park offer 7 passenger vans.
Pick-up location | Takoma Park |
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Car types | Van |
Rental locations | 2 |
Airport locations | 0 |