Rent an Audi in Temecula

When I called in to get a Chevy Tahoe or similar vehicle to rent the agent told me that the price will be around $380 and there’s only one left to rent and it was at Indiana Ave in the city of Riverside,CA. When I arrived at the location there was no Tahoe available even tho I had made the reservation online and over the phone. There was a Ford Expedition there which was similar to the Tahoe but the agent who was there charged me $650 which was way higher than I expected but I was put into a tough spot so I rented the Expedition. I felt like it was a Bait and switch which is very troubling to me.

5.6 Fair

Aug 2020

Pros:

Truck was a good size

Cons:

The vehicle was not ready at the time of reservation I received a phone call at 1:37 Enterprise did not properly clean the vehicle with standards of health and safety regulations for COVID-19. The exterior was not washed the bed of the truck had sappy goo on the left hand side that I had to hose down and use a degreaser to remove the sapp/sticky substance, windows were not clean, finger and hand prints were still visible on the exterior and interior of the door handles and windows and the frame of the doors from the previous renter. The truck was below a qtr. of a tank, they did not refill the window washing fluid, so when driving we were not able to use this feature of the truck when the weather conditions required better visibility. I found 1.5inch of clear liquid substance in the bottom console of the truck, which I discovered after leaving the rental spot and properly sanitizing the door handles and scrubbing the seats to remove stains from the seats. The vehicle was not vacuumed at all or wiped down. The written sign notification of cleaning standards was not completed or performed, violating all health and safety standards required by all rental businesses. In addition the manager did not disclose he was charging me the full amount plus the deposit $200 deposit totally $472 I had to call and ask on 3 occasions for a copy of my rental agreement by email. I ended up driving back to the location to get a paper copy of my agreement before leaving for my trip. In addition, The agreement provided did not indicate the deposit amount in parentheses. The rental time was also incorrect on the agreement. I was notified at 1:37pm by phone that the vehicle I requested had arrived. I did not pick up the vehicle till after 2:00pm

10.0 Wonderful

Aug 2020

Pros:

Manager amazing!

8.0 Very good

Jun 2020

Pros:

Friendly n helpful

Cons:

Return cars sure be cleaned right away, so next customers can be taken when they pickup the cars

2.0 Poor

Apr 2020

Pros:

Genuinely an experience that lacked a single redeeming quality.

Cons:

3 months ago I had pink eye; that was better.

Hertz

7.6

Good

11 reviews

Cleanliness

7.6

Comfort

8.0

Pick-up/Drop-off

7.0

Value for money

6.8

One location in Temecula

Show locations

Locations in Temecula

27452 Jefferson Ave. Suite #4

+1 951 695 5437

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00

View deals

Filters

Reviews

2.0 Poor

May 2021

Cons:

Provide refunds for rentals that where not able to be picked up and or help change the dates and not charge a 5 % fee to cancel through a customer service person!!!

6.0 Okay

Jul 2020

Cons:

The office is greatly understaffed and unorganized. I was there at my scheduled time (12:00pm) to pick up my rental and I didn’t leave the office until approximately 1:20. The employee had too many things going on and had to personally take the car to get washed. When I returned the car, there were several customers waiting to be helped by one employee. The employee asked who was returning a car, and myself and man raised our hands. She then told us to leave the keys and she would email our receipts (which I have yet to receive), and that we could go.

10.0 Wonderful

Apr 2017

Pros:

Wow! Such a great employee who helped us. I will absolutely use this location from now on. Knowledgeable, funny, kind. He's a younger white guy who has a beard and is really nice and jokes around. Super customer service.

4.4 Mediocre

Mar 2017

Pros:

Nothing really was outstanding....

Cons:

Pickup was scheduled for 9am... car wasnt ready till after 10am. It had not been washed...

6.0 Okay

Dec 2016

Pros:

Car rental was a good value. Drop off, once I was actually acknowledged and helped ( after 10 minutes ) , was painless and quick.

Cons:

Took around 10 min to get acknowledged both picking up and dropping off. Employees were on the phone and passing by, but no eye contact was given. It was my first time renting a car and i didn't know the protocol. First I was told my cash couldn't be accepted, then when I produced a card, I was told to go get my elderly, disabled mother from the car and have her come in. Felt like I was unwanted there and made to feel not welcome.

7.2 Good

Nov 2016

Pros:

Person who checked me into car -- great guy. Friendly. Smiles. Smiles mean a lot.

Cons:

Took forever to drop-off car. Wanted to just leave the keys and GO! Instead, everyone and his cousin was in that office, including what appeared to be a group of foreign tourists. Their transaction MUST have made it into the Guinness Book of World Records for the l-o-n-g-e-s-t car rental transaction in human history. Good grief!

Avis

6.4

Okay

29 reviews

Cleanliness

7.1

Comfort

7.5

Pick-up/Drop-off

6.3

Value for money

6.5

One location in Temecula

Show locations

Locations in Temecula

27315 Jefferson Avenue Ste G1

+1 951 296 2200

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

View deals

Filters

Reviews

9.6 Wonderful

Oct 2019

Cons:

A little hard to find, but great staff quick check in and out

2.0 Poor

Oct 2018

Cons:

I reserved a premium car (Impala) however when I got to the office they did not have the car I reserved. I had even had a confirmation of the rental but the had no other cars except a Jeep which could not even hold over 2 small suitcases in the back. Both agents claimed to be the supervisor and when a 3rd employee showed up she said everybody in the office was a supervisor. Receiving a confirmation made no difference to them. All 3 employees were rude and obnoxious and had attitudes. Not even a sorry from them. Cost me and family and extra hour and a half to locate another car rental and Enterprise took wonderful care of us in 10 minutes we were on our way. Never again will Avis ever get our family's business.

5.6 Fair

Jul 2018

Cons:

The office closes at noon and nothing in my emails from Avis told me so. I only discovered it while driving there. Called to tell them I would be ~5 minutes late and they would not wait. I got there and the place was locked up but they were still inside, and refused to help me.

10.0 Wonderful

Jul 2018

Pros:

Pick up and drop off was super easy

2.4 Poor

Oct 2017

Pros:

Nothing

Cons:

Car still had trash in it

9.6 Wonderful

Sep 2017

Pros:

the price!!

Cons:

was all good.

Thrifty

6.0

Okay

No reviews available

One location in Temecula

Show locations

Locations in Temecula

27452 Jefferson Avenue

+1 951 695 5437

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00

View deals

64 travelers who rented a car in Temecula gave the car agency they used an average rating of 6.0

Rent an Audi in Temecula

Compare hundreds of deals and find the best Audi car rental in Temecula

Best Audi car rental deals in Temecula

Audi and similar car rental deals in Temecula

Companies that offer Audi car rentals in Temecula

Airports serving Temecula

Popular rental types in Temecula

Popular car brands to rent in Temecula