This hotel has been newly-renovated. View the new look of our guest rooms and see for yourself. Walking distance to restaurants. All rooms have micro/fridge. Hotel has elevators and fitness room.
the light bulbs
Mostly everything was great. The beds were comfortable, the room was clean, everything a person needs was in the room(fridge, freezer, microwave)
Breakfast is over just a little too early
Staff was very friendly
The breakfast should of been more to choose from
The staff makes you feel very comfortable and goes out of their way to help you.
It was comfortable
The cell phone service was really bad in my room during this stay. I stay here because of being on call for my job. This issue is causing me to rethink my future stays.
It was quiet. It was conveniently located.
The bathroom floor was clean, but the carpeted area was not. We were running around in our socks and noticed how dirty they were. When I turned back the covers on our bed, there was a little spider, and a bug in the bathroom.
Great rooms, friendly staff
Had a smell in the hallway ...
I chose to stay at this hotel because of the rating it received from another website (tripadvisor). I arrived at the hotel at about 7 that night. I know that Comfort Inns are not the nicest establishments, but I do expect a certain level of customer service. Upon walking in the door, I saw that the desk attendant wasn't behind the desk. She was sitting in the restaurant area talking to a man and a younger woman. I went to the desk and waited. Not only did she not acknowledge my presence, but she continued her conversation for another few minutes. When she finally decided to wait on me, she was not pleasant and didn't smile at all. When I presented her with a valid coupon, she told me that she couldn't accept it, because management had decided to no longer accept coupons. I asked if I there was another discount available to me and she said no. I went ahead and took the room because I was tired. When I was ready to turn in, I pulled down the comforter and sheet and found a condom in the bed!!!!! I immediately called the desk. The same attendant was there. She told me that there was nothing that she could do!! According to her there were no rooms available so I couldn't be moved. I asked if I could have new sheets put on the bed. She told me I could come down and get sheets and make the bed myself. I was livid. I immediately went to the other hotel next door. They were sold out. I decided that I was going to leave and call the manager the next day. When I reentered the hotel, to my surprise a different attendant was at the desk. She greeted me with a smile and welcomed me to the hotel. She was the exact opposite of the previous attendant. I explained my problem to her, and she looked horrified that I had been treated in that manner. She profusely apologized and offered to come up to my room and change the sheets herself. I accepted. I can't believe that this hotel has such a huge gap in service. The second attendant (Chrissy) is by far the most genial hotel staff mem...
This was the best hotel that I have ever stayed in. Could not believe the cleaniness of the rooms and the staff was more than accommodating. I travel a lot. Staying here from now on when in the area.