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Commercial | $66/day |
KAYAK compares cargo van rental prices from all major car rental companies such as Thrifty, Dollar, Enterprise, Hertz, Payless and more to find you the best deal.
5 locations in Urbandale
Filters
Reviews
2.0 Poor
Apr 2024
10.0 Wonderful
Jan 2024
2.0 Poor
Jun 2021
Cons:
Everything can't be rated because I got a phone call from Enterprise telling me that they had overbooked and that I would be on a wait list for a car. That was the last I heard from them.10.0 Wonderful
May 2021
Pros:
Jack at the counter is a wonderful asset to the company. He did a,great job getting us into the vehicle that we wanted.2.0 Poor
May 2021
Pros:
NothingCons:
I spent 35 minutes in line in the hot sun just to get to the counter and be told they didn’t have a vehicle for me even though I had previously reserved one. I thought the point of a reservation was to guarantee it would be there. The employee stated that he had tried to call me to let me know about this but I had zero missed calls and zero voicemails so I do not believe he tried to call me. I will not be renting from Enterprise in the future and will be sharing this experience with everyone I know.2.0 Poor
Oct 2020
Pros:
I didn’t even have a car when I had placed a reservation well in advance.Cons:
The pick up time for my car was set for 5pm, the location closed at 5pm. I called first thing the following morning to pick up my rental & they told me they no longer had the vehicle available because I hadn’t showed up to pick up the car at my scheduled appointment time— even though I did, they were just closed by that time. I was told theyd call me later on that same afternoon to give me an update & I never even got a call, no apologies for the inconvenience, nothing. Frustrating to say the least.2 locations in Urbandale
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Reviews
8.0 Very good
Dec 2023
10.0 Wonderful
Dec 2019
Cons:
I feel that everything was perfect. The friendly and knowledgeable staff at the office made our experience the greatest.5.2 Fair
Apr 2019
Pros:
Car kept flashing need mechanical repairCons:
I called the guy and told him he didn’t care2.0 Poor
Jul 2018
Cons:
Because of local flooding there were no cars to rent. This was not the problem but Hertz just kind of seemed like they did not care that they did not have any cars and were not very helpful in trying to locate another car to rent.10.0 Wonderful
Apr 2018
Pros:
Good seeviceCons:
Nothing9.2 Wonderful
Jul 2017
Pros:
I'm just used to my vehicle. I couldn't get my seat in a good spot.One location in Urbandale
Filters
Reviews
4.0 Mediocre
Jul 2018
Cons:
I made a reservation through budget and showed up to the Johnston IA location to pick up the car at the scheduled time. Upon arrival the employee present was not authorized to log into the system to rent me the car. Waiting 45 minutes for the manager to return to the location. Once the manager was present I showed my online reservation through Budget in which the manager respond that they were not yet set up to rent cars through the budget system. The manager switched me over AVIS in which they had a car available. I was on my way 1 hour 15 mins later than my scheduled pick up timeOne location in Urbandale
One location in Urbandale
Pick-up location | Urbandale |
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Rental locations | 0 |
Airport locations | 0 |